Reviews

I sent out , and they picked up, 4 rugs. 2 oriental rugs that had not been cleaned in 19 years, and 2 smaller throw rugs.Pickup was great, with communication of ETA. And 2 weeks later the rugs were delivered and placed in my home. They did… read more

Great job. Our rugs look fabulous. Fast and efficient, and good value for the money.

Definitely five star results and five star service! Our beige wool and silk rug came back super clean, like it was new again. No more dog pee stain, no more light vs dark where it was stepped on. The owner Eric was great – super friendly … read more

Excellent service. Pick up and delivery of rugs and they clean them very nicely. Highly recommended. I use them every year to clean my rugs.

Excellent customer service and so efficient with pick-up and delivery. Highly recommend.

Absolutely the best. They know their rugs! Worked with Eric and he was great – on time and went above and beyond. They came back a second time at no charge to fix the fringe that we hadn't noticed was loose. They cleaned, sanitized and … read more

Our (Karastan) 9 by 12 rug was rolled up with care and taken for cleaning. They also rolled up the rug pad & put it in another room for us, since we were going to have some work done on the floor while the rug was out.When the rug was … read more

I highly recommend East Bay Oriental Rug Cleaning. Very knowledgeable, fair pricing, and service is spectacular

We recently had our rugs cleaned by East Bay Oriental Co and we couldn't be happier with the results! They were responsive, professional, and took the time to answer all my questions. We're amazed at how vibrant our rugs looked afterward. … read more

Fantastic customer service and beautiful results from an expert who knows rugs and provides outstanding customer service.

Fantastic oriental rug cleaning. Came out looking like new. Even a hand tied old faded Afghan rug came out much better than I’d ever have expected. Pickup and delivery very easy. The owner knew the make of the hand tied rugs instantly. Will… read more

Rugs look amazing. Bright, like new and without the pet smells. Thx Eric and team.

So impressed with this company! From the moment they arrived, they were so professional. Identical black polo shirts, khaki pants even identical black shoes. Removed their shoes every time they came in. They were clear on the estimate and … read more

great job on all my rugs. lovely to work with

Friendly service and they did an excellent job. They really know their carpets. Highly recommend.

Nice folks who run the kind of business it’s a pleasure to work with: they arrive when they’re scheduled; work efficiently and professionally and return the rug looking great. They do all the work: removing, cleaning and replacing the rug; … read more

Great service. Helpful & professional with our rugs

Great communication, friendly every time, and wow did they do an amazing job! I had seven hand-knotted rugs cleaned, including one with a terrible stain on one corner from a leak at my previous home and every single rug came back looking … read more

I can’t say enough good things about East Bay Oriental Rug Cleaning! I recently inherited a hand needlepointed rug that my great grandfather made, and I was SO nervous about having anyone clean it and risk ruining it. After calling a bunch … read more

Excellent job, took care of some problem areas, rugs look like new.

Great results, great service. Been custoner for many years. Highly recommend this company.

I have had the best experience with this company for several years now. They are always prompt, efficient and responsive to all my needs. They even cleaned one rug a second time for free because I questioned the appearance of one area. … read more

East Bay Oriental Rug cleaned my wool rug that had a lot of dirt and pet dander. They also fixed a corner that was unraveling and did an excellent job! I am very pleased and grateful that I found them. They are very responsive and helpful.

Great people.

East Bay Oriental Rug Cleaning has picked up, cleaned and returned several of my area rugs several times over the past 10 years. Some of my rugs are at least 45 years old, and cleaning them professionally helps prolong their useful life. … read more

Fourth time I’ve used their services. Very professional in the rugs looking like

With meticulous detail, Eric and team carefully manage the cleaning of my costly wool area rugs and bring them back with brightness and cleanliness as if they were new! I call them and they come and pick them up in my home and return them. … read more

Fantastic service and my rug looks amazing!!

I got an area rug cleaned last week and these guys did an amazing job. Not only did the rug look like new, but the price was reasonable and pick up and delivery went perfectly. They were highly communicative throughout the process and I … read more

Quick response, fair pricing and amazing results. One of the rugs I had cleaned had belonged to my grandmother and was easily 100 years old. We had not treated it kindly over the years. I was amazed at how vibrant the colors were when they … read more

We have now had six rugs, from large to small, cleaned, and purchased several new rug pads. Both the work and service have been outstanding: fair prices, surprisingly quick, clear communications and friendly service. With the last rug pad… read more

East Bay Oriental Rug Cleaning cleaned my light colored rug that had some pretty bad traffic pattern grime.I originally thought the cleaning fee was high but they were absolutely worth it. First, my rug looks like it’s new! Also, the … read more

Two oriental rugs cleaned, mended, fitted with a new pad. Rugs are beautiful and look band new. The rugs were delivered on time, put down, and – quality restored. Thank you

Very pleased with this company, their work ethic, professionalism, beautifully cleaned oriental and wool rugs and personable service. They were able to flatten a runner that would not lay flat and provided me with a new runner pad because … read more

What an outstanding company! They came when they said they were coming they were prompt and returning my vintage Turkish carpets and they looked absolutely amazing! In addition to that, they even laid them back down for me which meant … read more

I have used this company twice for a total of 5 rugs cleaned in the last 3 years.Aaron has always been friendly, prompt, honest and respectful.I am thankful for this business. Many people don't know how to clean handmade rugs but I've … read more

They are fantastic!

These guys are amazing! We’ve had a couple area rugs cleaned by them- most recently a red wine spill on our white wool rug. We can’t even see where the wine stain was. They do wonders on polyester and wool alike. Not only do they do a … read more

Wonderful job! Had a dog “accident “ on a very expensive rug that I thought could not be rescued. They cleaned and deodorized it and reinstalled it under the dining table and it looks like new. I was so impressed I’ve given them 4 fabric … read more

Wonderful service and our rug looks so much better with their cleaning and rug repairs. I will certainly use them again.

PROFESSIONAL AND ON TIME. I WILL DEFINITELY USE THEM AGAIN

Great service. Highly recommend.

Perfect and professional

Wonderful

I recently had 3 area rugs cleaned. They were delivered and Beau and Juan set them down after moving some furniture. They noticed that a rug pad was too large so they trimmed it. The stains on one rug (2 years old) is completely gone. I … read more

Eric provided exemplary, comprehensive, friendly service. Our oriental rugs are all beautifully clean and fresh smelling. His depth of knowlege is impressive and his charges are reasonable. He delivered all of them wrapped and labeled, with… read more

Excellent service. Great quality and friendly team!

We had a stain from my dog throwing up on an expensive wool rug. The rug came back better than new after the cleaning. This company is great.

I was simply blown away by the service and results. I didn’t even know my rugs were that dirty. I just decided maybe it was time, so this team came and picked up my rugs then and they look NEW! I’m so impressed. My rugs have new life. So … read more

I have 2 fairly expensive area rugs that require professional cleaning methods to get the job done right with out compromising the integrity of the rug. so I call this outfit and began to understand how they clean these rugs etc. I felt … read more

My rugs look like they are new! They provided excellent service, as well. Stains are gone. I highly recommend them to anyone!!!

5 stars all around. They were extremely responsive, professional, timely, and delivered exactly what they said they would. They were even able to make an old red wine stain barely visible. Will definitely use them again in the future!

Cleaned and repaired high quality, hand-knotted Oriental rugs. They look new!! Even removed red wine stain on dining room carpet. Extremely professional. Showed up on time; lived up to their commitment to quality.Pricing reasonable relative… read more

Picked up rugs at time promised, did a nice job cleaning them, delivered and placed cleaned rugs ahead of date requested and moved furniture not in scope of job

Excellent customer service and great quality work. Enrique was very responsive to my calls and inquiries. He answered all the questions and concerns I had. My rug looks great!

Outstanding service! My rug looks sensational!Not only that, everyone is very friendly and personable. Nice people.I will recommend them and do business with them again.

We had a wonderful experience with East Bay Oriental Carpet Cleaning. They were thoughtful and took time to educate us as to the value of our carpets. They appreciated that this is a huge expense and that we should get what we can afford at… read more

At the risk of being shamed we had this 7 by 11 hand woven carpet for over 20 years. It was never cleaned professionally. Eric and his staff brought back a completely reborn rug looking brand new. We are very happy with their work

Fabulous.. always a terrific job. Have had many area rugs cleaned.

We’ve used this company twice and had great experiences. They are upbeat, appreciative and are excellent communicators regarding price and pickup and drop off arrangements. Can’t say enough good things about our experience.

Lupe cleaned my carpet yesterday. He arrived on time and was friendly and professional. The carpet looks great! I would highly recommend Lupe!

Eric and Juan were not only nice, but very professional with detail and cleaning of our oriental rug Pick up and drop off was seamless. Will use them again!

Thank you again! The rug looks and smells great!....

We had a disastrous situation involving our puppy and an new oriental rug. They came promptly and picked up the rug, returned good as new. Added a new, waterproof rug pad and a coating to protect from stains and sun. Put rug and furniture … read more

The service was excellent!They gave me a price, came within a couple of days to pick up the rug and had it back to me the following week. They helped me move the furniture to accommodate the rug.I would definitely use them again!5 stars!

East Bay Oriental Rug Cleaning Company was awesome as they have been the other two times I used them to clean Oriental rugs. I highly recommend them to anyone needing help with cleaning. They are a great value and very easy to work with.

I’ve used them a few times. The rug they just cleaned for me looks like new!

Amazing service and beautifully cleaned!

I was so impressed with the service and quality of this company. They arrived on time to pick the rug up and returned the rug about 10 days later in perfect condition. They unrolled it and put it back in place. It was such a pleasure … read more

Great experience. Wonderful company to work with! Pick up and delivery was on time, rugs turned out beautifully, they're really knowledgeable about about rugs from all areas of thel world. Would definitely use them again and recommend them … read more

They are very responsive, worked with my schedule and took excellent care of my heirloom Oriental rug.

I’ve worked with East Bay All American for years! Besides cleaning the carpets in my homes, they also clean for my real estate clients. They do a great job!

Excellent service, quality work, great communication. I will always use East Bay for my Oriental rug cleaning!

Fantastic service and fairly priced. Carpets returned vibrant and smelling fresh. Highly recommend.

They did an incredible job. I highly recommend them.

The entire experience was positive. From requesting a quote by text and receiving a prompt reply, to the friendliness and professionalism when Eric picked up the rug…to when we communicated about the delivery upon it’s return…everything was… read more

Excellent service knowledgeable and courteous. Reasonable in price. Define would recommend

Eric and his team did a wonderful job cleaning 2 of my Oriental rugs. They did an amazing job making the fringe look almost new again. I heartily recommend them.

Great price, results, and customer service! Will definitely be a repeat customer.

East Bay Oriental Rug cleaning has done an excellent job each time they have cleaned my oriental carpet. I highly recommend them.

Expert work at a reasonable price. They cleaned 3 high quality rugs that were soiled by pets and general daily use (one rug was a room size latch hook rug that is 90 years old). Not only do the rugs look new, they were able to remove the … read more

We've used them twice to clean our Oriental rugs and will continue to do so. Our rugs always look so beautiful afterwards. They pick up and drop off the rugs in a timely manner. We highly recommend their service.

They did a great job – picked up and returned our rug, thoroughly cleaned it (it looks so much brighter and the colors are richer), and discussed fringe options with us. Very professional.

My 50 year old Oriental rug was badly stained when my dog started having accidents on it. Not only did East Bay Oriental Rug Cleaning get those bright yellow stains out, they even got out the black speckles from our childhood! Their … read more

This is the second time I have used EB Oriental Rug Cleaning. They are very professional. Both times I have been very happy with the end result. The first time they repaired one end of the rug where the stitching had started to unravel as … read more

Rugs were handled with care. Look great.

Excellent service, once again. We trusted Eric and crew with our 3rd generation Persian carpet that badly needed cleaning, and we received fantastic results. Prompt, friendly, knowledgeable service and fair prices.

This team is fantastic! They picked up my rugs from my home. They were on time and very professional. When they returned the rugs, the rugs looked like new. One had a large stain on it it was gone after the cleaning. In addition, they went… read more

I have used this company twice. Both times I have been very happy with the service.They respond to messages promptly, they are knowledgeable, polite, friendly, and very professional. The large area rug I had cleaned is over 20 years old, … read more

Eric was very responsive over e-mail. He came to pick up our rug when scheduled and delivered to when promised. Our rug looked like new.

They cleaned our Persian carpets and replaced the fringe on one of them. We have had these carpets quite a while and the fringe was barely there. It now looks like new- just a wonderful job.

This is the only company in the entire Bay Area that I will trust with my fine Persian, Belgian or Indian Wool Carpets.

My rugs were just delivered after having them cleaned for the first time. When they rolled them out, I thought they were brand new!! I had been given these rugs used, so had no idea what they would look like after cleaned I'm in awe!! They… read more

East Bay Oriental Rug Cleaning did a fabulous job cleaning our wool area rug! It looks brand new. They were great to work with too. Highly recommend!!

The best in the East Bay!

Outstanding company and owner is delightful! A red wine stain on a white rug is challenging but they did a beautiful job! Owner is professional and friendly! I can’t believe 2 guys run the business! Highly recommend!

Cleaned six area rugs for me. Arrived promptly, very friendly; I’m impressed by their service.

Amazing service! Highly recommend using them.

Hats off to the people in the world who care about the service they provide.Eric is a hands-on owner who is passionate about his company's reputation.I have had Eric clean my valuable carpets on three occasions.You will find him to be … read more

East Bay Oriental Rug Cleaning is amazing!! We were told by numerous rug cleaners that it would be impossible to clean our rug from Restoration Hardware since it was made of Viscose. We really thought we would just have to throw is away … read more