Reviews

This is an excellent company and their work is superb. They washed, repaired and restored two of our oriental rugs and cut us two new carpet pads. One carpet is a room-sized, quite large, modern Turkish carpet which had pet stains. It now … read more

Responsive, polite and actually got our couch clean!!

I couldn’t be more satisfied with the quality of the work. My oriental area rugs look brand new!! Everyone was very professional and easy to work with. So happy that they picked up and delivered the rugs. It was a great experience and I … read more

I HIGHLY recommend!!!!!

You guys are awesome! Rugs are beautiful!! I will be a repeat customer😃

Very professional. Great job on our rug.

We had a very good experience and the rug looks great

This company is AWESOME!!! Came and picked up my 9X12 carpet. When they brought it back, they helped me move my furniture back. Very friendly and professional.Will definitely be using them again, and have already referred them to my … read more

East Bay did a great job cleaning and repairing an antique Turkish wool carpet. The price and quality were first rate.

Picked up and delivered when they said they would. My rug looks like new. Great job!

Excellent service. Good communication. Very satisfied.

I’m only reviewing the pick up and delivery of our area rug. We’re currently remodeling so we haven’t actually unrolled and laid out the cleaned rug. But I do want to say that EB Oriental Rug Cleaners were prompt in picking the rug up and … read more

Very professional and responsive. They cleaned our 30-yr old wool rug which had pet stains, traffic stains, backing edge tape dried out, and small patch of missing fibers. They matched the missing fibers and repaired beautifully. The rug … read more

So many businesses are not timely and polite anymore. This company is....I recommend them

I am so happy with how fresh my rugs look now. And the whole transaction was handled so simply and efficiently. Very pleased!

They were really responsive, especially for the crazy pandemic situation. I took my 30 year old wool rug, that I have never had professionally cleaned, to them after my elderly dog had a major accident on it and then it got put out on the … read more

They did a great job with friendly helpful service

I’ve used them many times over the years. Very professional. My rug comes back, clean, dry and looking new. Wouldn’t use anyone else.

Second time I’ve had rugs cleaned here and I continue to be impressed at their professionalism and the results. Fast and friendly

First, Eric is an absolute pleasure with whom to do business. He is friendly, professional, and passionate about his service. Second, this is the second time his company has handled the cleaning of our Turkish rugs, which are high in … read more

Friendly, helpful, and honest. Needed a little rug repair and they set clear expectations for how long it would take. Fair price for the work.

If you have any quality rug that needs cleaning, fixing, or restoration please feel comfortable about using this company. My wife and I are very fussy about our rugs and they exceeded our expectations !David J.

This company really delivers. They were responsive, helpful, and extremely professional. We needed our area rugs cleaned and repaired and returned to us before we moved and they were able to get the job done in a relatively short period of … read more

Did excellent job to clean my smoking damaged rugs. Highly recommended.

We had a nice area rug with the fringe worn off in places at both ends. They did a great job adding new fringe and cleaning it after a number of years of it being stored in the garage. Very friendly and personable owner. Not the least … read more

Very happy! Honest price and great service.

Dropped off on a special appointment they made and they did a great job cleaning and was done when promised.

I discovered the East Bay Oriental Rug Cleaning about seven years ago and have been turning to them to clean and repair my new and antique rugs ever since. They are in knowledgeable about different kinds of area rugs and treat each piece … read more

Great service and excellent communication with Eric and his assistant.My two eleven-year old wool Kashmiri rugs look brand new, despite assorted spills, dirt, and dog accidents.Great small company!!! Thanks to Eric and team!!!

Very pleased with their work!😎 100/00 my rug is like a brand new rug, clean clean clean! I love it !😀

You did a wonderful job. Our 25 year old rug looks new. You were timely, efficient and very nice . We appreciated what you did. Thank you so much

I am very happy with the service. They are professional, on time, rugs look nice and clean after the cleaning. Nice job.

Great customer service and fabulous results. I've had a half dozen rugs cleaned by East Bay Oriental Rug Cleaning and I'm always pleased! Look forward to the next one!

Set up an appointment for pickup easily and they were right on time. They handled my rugs carefully and returned them cleaned and treated.I can’t say enough about the care with which they treated my rugs and my house and furniture. They … read more

Fantastic service! They came when they said they would, picked up my 2 area rugs, cleaned them well, and returned them when they said they would be finished. My rugs look great! I highly recommend this company for rug cleaning. I’m very … read more

The rugs are killer, will bring three more over the holidays. Cheers

These guys were great! Professional, punctual and knowledgeable. They pick up and drop off and I had to move them so for a few hundred dollars, I had dirty, soiled rugs picked up from my old location and pristine ones delivered to my new … read more

Experts! The knowledge of cleaning isn’t where it stops here, the team understands the history and manufacturing of your rug. This is so important for proper cleaning and restoration.

For both pick up and delivery they were on time. They moved the very heavy furniture and carefully placed it all, treating it like their own. In particular they measured and marked the coffee table location as it had taken a lot to get it… read more

The go to company to take care of my soiled but precious rugs Timely and efficient, they do a great job.

...excellent service and reasonably priced. The rug looks beautiful.

What an overall pleasure!It's rare to find a business that hits all the marks with an OUTSTANDING experience. Eric and his staff are friendly, professional and extremely helpful with recommendations and information about my area rugs.… read more

Very nice, helpful people. Haven’t had a chance to inspect the rugs yet, but they’re well wrapped and I want to keep them that way until my dog is house trained. I’m sure they’ll look great.

Once again we received excellent service and performance. Thank you

Absolutely OUTSTANDING!! Yelping and sharing on my FB private group. Thank you so much for an excellent experience.