Reviews
From 48 reviews
I’m only reviewing the pick up and delivery of our area rug. We’re currently remodeling so we haven’t actually unrolled and laid out the cleaned rug. But I do want to say that EB Oriental Rug Cleaners were prompt in picking the rug up and … read more
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Very professional and responsive. They cleaned our 30-yr old wool rug which had pet stains, traffic stains, backing edge tape dried out, and small patch of missing fibers. They matched the missing fibers and repaired beautifully. The rug … read more
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Thank you for the review.Makes me very happy to know that you’re completely satisfied with your our work.Have a nice weekend.
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So many businesses are not timely and polite anymore. This company is....I recommend them
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Thank you for the review and thank you for your business Mr. Beatty.
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I am so happy with how fresh my rugs look now. And the whole transaction was handled so simply and efficiently. Very pleased!
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They were really responsive, especially for the crazy pandemic situation. I took my 30 year old wool rug, that I have never had professionally cleaned, to them after my elderly dog had a major accident on it and then it got put out on the … read more
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They did a great job with friendly helpful service
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I’ve used them many times over the years. Very professional. My rug comes back, clean, dry and looking new. Wouldn’t use anyone else.
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Michelle, thank you very much for your business
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Second time I’ve had rugs cleaned here and I continue to be impressed at their professionalism and the results. Fast and friendly
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First, Eric is an absolute pleasure with whom to do business. He is friendly, professional, and passionate about his service. Second, this is the second time his company has handled the cleaning of our Turkish rugs, which are high in … read more
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Thank you for the review Mrs. Mirabito.
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Friendly, helpful, and honest. Needed a little rug repair and they set clear expectations for how long it would take. Fair price for the work.
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If you have any quality rug that needs cleaning, fixing, or restoration please feel comfortable about using this company. My wife and I are very fussy about our rugs and they exceeded our expectations !David J.
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This company really delivers. They were responsive, helpful, and extremely professional. We needed our area rugs cleaned and repaired and returned to us before we moved and they were able to get the job done in a relatively short period of … read more
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Did excellent job to clean my smoking damaged rugs. Highly recommended.
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We had a nice area rug with the fringe worn off in places at both ends. They did a great job adding new fringe and cleaning it after a number of years of it being stored in the garage. Very friendly and personable owner. Not the least … read more
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Very happy! Honest price and great service.
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Dropped off on a special appointment they made and they did a great job cleaning and was done when promised.
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I discovered the East Bay Oriental Rug Cleaning about seven years ago and have been turning to them to clean and repair my new and antique rugs ever since. They are in knowledgeable about different kinds of area rugs and treat each piece … read more
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Great service and excellent communication with Eric and his assistant.My two eleven-year old wool Kashmiri rugs look brand new, despite assorted spills, dirt, and dog accidents.Great small company!!! Thanks to Eric and team!!!
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Thank you for the review. It was a pleasure to work with you.
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Very pleased with their work!😎 100/00 my rug is like a brand new rug, clean clean clean! I love it !😀
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Thank you for the review Mr. Williams.We appreciate your business.
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They really know their stuff; they treat your rugs and your home with the utmost respect; and they don’t try to push extras on you that you don’t need. Most important, the rugs come back absolutely brilliant, shining like jewels—as if they … read more
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You did a wonderful job. Our 25 year old rug looks new. You were timely, efficient and very nice . We appreciated what you did. Thank you so much
I am very happy with the service. They are professional, on time, rugs look nice and clean after the cleaning. Nice job.
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Thank you for review, have a nice weekend.
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Great customer service and fabulous results. I've had a half dozen rugs cleaned by East Bay Oriental Rug Cleaning and I'm always pleased! Look forward to the next one!
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Set up an appointment for pickup easily and they were right on time. They handled my rugs carefully and returned them cleaned and treated.I can’t say enough about the care with which they treated my rugs and my house and furniture. They … read more
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Fantastic service! They came when they said they would, picked up my 2 area rugs, cleaned them well, and returned them when they said they would be finished. My rugs look great! I highly recommend this company for rug cleaning. I’m very … read more
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The rugs are killer, will bring three more over the holidays. Cheers
These guys were great! Professional, punctual and knowledgeable. They pick up and drop off and I had to move them so for a few hundred dollars, I had dirty, soiled rugs picked up from my old location and pristine ones delivered to my new … read more
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Experts! The knowledge of cleaning isn’t where it stops here, the team understands the history and manufacturing of your rug. This is so important for proper cleaning and restoration.
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For both pick up and delivery they were on time. They moved the very heavy furniture and carefully placed it all, treating it like their own. In particular they measured and marked the coffee table location as it had taken a lot to get it… read more
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The go to company to take care of my soiled but precious rugs Timely and efficient, they do a great job.
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Mr. Furlong, thank for the review.It feels great to know that you are happy about our work. Have a great day.
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...excellent service and reasonably priced. The rug looks beautiful.
I just got my Turkish Anatolia back, and it's beautiful. This is the second hand-woven Turkish carpet they have cleaned for me, and I'm extremely happy with the service. Pick up and drop off service is on time, very friendly.
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Patty thank you very much for the review have a great day thank you For your business
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They picked up my rug and returned it when they said they would. They noted that the rug wasn’t silk, but cotton. So they were able to charge me considerably less for its cleaning!
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Elizabeth, thank you for the review, we really appreciate your business, have a great day.
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What an overall pleasure!It's rare to find a business that hits all the marks with an OUTSTANDING experience. Eric and his staff are friendly, professional and extremely helpful with recommendations and information about my area rugs.… read more
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Superior in every way. My rugs look brand new. The people helping me were incredibly kind and patient. Their advice to replace the rug pads made all the difference in the world. They made a second trip to drop off the rug pads and place the… read more
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Sarah, thank you for the review. It is really great to know that you are very happy with your work, thank you and have a nice day .
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We are very pleased with East Bay Oriental Rug Cleaning company. Our rug was quite soiled from our pets and beginning to look pretty sad. Upon the return of our rug...it was clean and looking new again. Also they cleaned it in a timely … read more
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Becky thank you very much for your business, knowing that you’re happy with our work inspires the members of our small company to make sure that every costumer feels the same way about our services and their area rugs.Thank you for the review and have a great weekend.
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These guys stand behind their service. I had a rug that had the scent of Pine-Sol in bedded in it. They cleaned it and when it was returned it still smelled of the Pine-Sol. So I brought it back to them and they cleaned it three more times … read more
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Thank you very much for your business
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We had four various sized rugs cleaned that animal stains. The rugs were brought back sooner than expected and looked new. All the stains were gone. They are very professional and fair pricing.
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Ellen thank your business, it is gratifying knowing that your are happy with their work. Thank you very much and have a nice day.
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Fantastic service! Great job! So nice, & so professional.
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Thank you for letting me know that you're happy with their work, have a great day.
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Great customer service, reasonable prices, friendly faces!
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Thank you for the review, and have a great day.
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Eric and his crew are professional and a pleasure to work with. My sentimental rug had stains on it and the fringe wasnot properly cleaned by the last cleaner.Eric cleaned the carpet and the rug looks amazingly clean. I am very pleased … read more
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Mrs. Matthews, thank you for business.It was a pleasure to work for you.
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Outstanding! Excellent customer service, quality work, pick-up / delivery service at no additional charge. We had 4 rugs cleaned, including a room-sized rug.Very fair pricing. We are extremely pleased!
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Very nice, helpful people. Haven’t had a chance to inspect the rugs yet, but they’re well wrapped and I want to keep them that way until my dog is house trained. I’m sure they’ll look great.
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Eric, the owner of East Bay Oriental Rug, has cleaned our large rug 3X over the years and does fabulous work!! Highly recommend him!!!
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Once again we received excellent service and performance. Thank you
Best rug cleaners in the Bay area. We brought a pictoral Isfahan area rug with bleed. Enrique was able to fix the bleed and restored the rug. I highly recommend this service.
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Great assistance in what was the proper way to clean. Came back packaged correctly with a quick turnaround
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Absolutely OUTSTANDING!!
Yelping and sharing on my FB private group.
Thank you so much for an excellent experience.