East Bay Logo
East Bay Logo

(925) 324-7410

Contra Costa County

(510) 704-3961

Alameda County

M-F 8-4:30

Our Hours

Reviews

From 223 reviews
S Hayashi
S Hayashi
Excellent and prompt service. 4 oriental rugs came back earlier than promised, clean, dry and soft. Full service pickup (will roll rugs) and delivery (align rugs under furniture as needed). Highly recommend for their efficiency and … read more
via Google
catherine cartier
catherine cartier
Professionals! Polite and personable staff. My rugs came back in the promised time frame looking good as new
Response from business owner
Thank you for the great review
via Google
Pouria Nia
Pouria Nia
very professional, very on time and they cleaned my Persian Rug so well that looks like a brand new handmade rug again. we will do business with them again. thank you
Response from business owner
Thank you for the great review
via Google
Nancy DeRose
Nancy DeRose
I sent out , and they picked up, 4 rugs. 2 oriental rugs that had not been cleaned in 19 years, and 2 smaller throw rugs.Pickup was great, with communication of ETA. And 2 weeks later the rugs were delivered and placed in my home. They did… read more
via Google
David MacKenzie
David MacKenzie
Great job. Our rugs look fabulous. Fast and efficient, and good value for the money.
via Google
Cindy Yee
Cindy Yee
Definitely five star results and five star service! Our beige wool and silk rug came back super clean, like it was new again. No more dog pee stain, no more light vs dark where it was stepped on. The owner Eric was great – super friendly … read more
via Google
Mark Grundman
Mark Grundman
Excellent service. Pick up and delivery of rugs and they clean them very nicely. Highly recommended. I use them every year to clean my rugs.
via Google
Noelle Liao
Noelle Liao
Excellent customer service and so efficient with pick-up and delivery. Highly recommend.
via Google
Deidre MacVicar
Deidre MacVicar
Absolutely the best. They know their rugs! Worked with Eric and he was great – on time and went above and beyond. They came back a second time at no charge to fix the fringe that we hadn't noticed was loose. They cleaned, sanitized and … read more
via Google
Judy Cohen
Judy Cohen
Our (Karastan) 9 by 12 rug was rolled up with care and taken for cleaning. They also rolled up the rug pad & put it in another room for us, since we were going to have some work done on the floor while the rug was out.When the rug was … read more
via Google
Craig Bissell
Craig Bissell
I highly recommend East Bay Oriental Rug Cleaning. Very knowledgeable, fair pricing, and service is spectacular
via Google
mitra ahmadi
mitra ahmadi
We recently had our rugs cleaned by East Bay Oriental Co and we couldn't be happier with the results! They were responsive, professional, and took the time to answer all my questions. We're amazed at how vibrant our rugs looked afterward. … read more
via Google
Barbara Cohn
Barbara Cohn
Fantastic customer service and beautiful results from an expert who knows rugs and provides outstanding customer service.
via Google
David Robins
David Robins
Fantastic oriental rug cleaning. Came out looking like new. Even a hand tied old faded Afghan rug came out much better than I’d ever have expected. Pickup and delivery very easy. The owner knew the make of the hand tied rugs instantly. Will… read more
via Google
Chris Yakubek
Chris Yakubek
Rugs look amazing. Bright, like new and without the pet smells. Thx Eric and team.
via Google
Priscilla Horn
Priscilla Horn
So impressed with this company! From the moment they arrived, they were so professional. Identical black polo shirts, khaki pants even identical black shoes. Removed their shoes every time they came in. They were clear on the estimate and … read more
via Google
Rita Largman
Rita Largman
great job on all my rugs. lovely to work with
Response from business owner
Thank you for the review Mrs Largman. Have a great weekend
via Google
Jim Lindemuth
Jim Lindemuth
Friendly service and they did an excellent job. They really know their carpets. Highly recommend.
via Google
Debra Carey
Debra Carey
Nice folks who run the kind of business it’s a pleasure to work with: they arrive when they’re scheduled; work efficiently and professionally and return the rug looking great. They do all the work: removing, cleaning and replacing the rug; … read more
via Google
Meredith Tweddle
Meredith Tweddle
Great service. Helpful & professional with our rugs
via Google
Brian Fitzpatrick
Brian Fitzpatrick
Great communication, friendly every time, and wow did they do an amazing job! I had seven hand-knotted rugs cleaned, including one with a terrible stain on one corner from a leak at my previous home and every single rug came back looking … read more
via Google
Brett Stevenson
Brett Stevenson
I can’t say enough good things about East Bay Oriental Rug Cleaning! I recently inherited a hand needlepointed rug that my great grandfather made, and I was SO nervous about having anyone clean it and risk ruining it. After calling a bunch … read more
via Google
Tony Bruno
Tony Bruno
Excellent job, took care of some problem areas, rugs look like new.
via Google
Carl Sutter
Carl Sutter
Great results, great service. Been custoner for many years. Highly recommend this company.
via Google
Amy D.
Amy D.
I have had the best experience with this company for several years now. They are always prompt, efficient and responsive to all my needs. They even cleaned one rug a second time for free because I questioned the appearance of one area. … read more
via Google
Kim Apana
Kim Apana
East Bay Oriental Rug cleaned my wool rug that had a lot of dirt and pet dander. They also fixed a corner that was unraveling and did an excellent job! I am very pleased and grateful that I found them. They are very responsive and helpful.
via Google
Joe Dagna
Joe Dagna
Great people.
via Google
Carolyn Green
Carolyn Green
East Bay Oriental Rug Cleaning has picked up, cleaned and returned several of my area rugs several times over the past 10 years. Some of my rugs are at least 45 years old, and cleaning them professionally helps prolong their useful life. … read more
via Google
Todd Swartz
Todd Swartz
Fourth time I’ve used their services. Very professional in the rugs looking like
via Google
Julie Petrini
Julie Petrini
With meticulous detail, Eric and team carefully manage the cleaning of my costly wool area rugs and bring them back with brightness and cleanliness as if they were new! I call them and they come and pick them up in my home and return them. … read more
via Google
Stephanie Pulford
Stephanie Pulford
Fantastic service and my rug looks amazing!!
via Google
Thomas Owens
Thomas Owens
I got an area rug cleaned last week and these guys did an amazing job. Not only did the rug look like new, but the price was reasonable and pick up and delivery went perfectly. They were highly communicative throughout the process and I … read more
via Google
Ann Johnston
Ann Johnston
Quick response, fair pricing and amazing results. One of the rugs I had cleaned had belonged to my grandmother and was easily 100 years old. We had not treated it kindly over the years. I was amazed at how vibrant the colors were when they … read more
Response from business owner
Thank you for the great review.
via Google
Eliot Hudson
Eliot Hudson
We have now had six rugs, from large to small, cleaned, and purchased several new rug pads. Both the work and service have been outstanding: fair prices, surprisingly quick, clear communications and friendly service. With the last rug pad… read more
via Google
Pamela Fondacabe
Pamela Fondacabe
East Bay Oriental Rug Cleaning cleaned my light colored rug that had some pretty bad traffic pattern grime.I originally thought the cleaning fee was high but they were absolutely worth it. First, my rug looks like it’s new! Also, the … read more
Response from business owner
Thank you for the great review Mrs. Fondacabe
via Google
Dian Hale
Dian Hale
Two oriental rugs cleaned, mended, fitted with a new pad. Rugs are beautiful and look band new. The rugs were delivered on time, put down, and – quality restored. Thank you
via Google
Annette Knox
Annette Knox
Very pleased with this company, their work ethic, professionalism, beautifully cleaned oriental and wool rugs and personable service. They were able to flatten a runner that would not lay flat and provided me with a new runner pad because … read more
via Google
Bambi Cantrell
Bambi Cantrell
What an outstanding company! They came when they said they were coming they were prompt and returning my vintage Turkish carpets and they looked absolutely amazing! In addition to that, they even laid them back down for me which meant … read more
via Google
Tara
Tara
I have used this company twice for a total of 5 rugs cleaned in the last 3 years.Aaron has always been friendly, prompt, honest and respectful.I am thankful for this business. Many people don't know how to clean handmade rugs but I've … read more
via Google
Stephen Davalos
Stephen Davalos
They are fantastic!
Response from business owner
Thank you for the review Mr. Davalos
via Google
Anne Gilligan
Anne Gilligan
These guys are amazing! We’ve had a couple area rugs cleaned by them- most recently a red wine spill on our white wool rug. We can’t even see where the wine stain was. They do wonders on polyester and wool alike. Not only do they do a … read more
via Google
Pat Dolan
Pat Dolan
Wonderful job! Had a dog “accident “ on a very expensive rug that I thought could not be rescued. They cleaned and deodorized it and reinstalled it under the dining table and it looks like new. I was so impressed I’ve given them 4 fabric … read more
via Google
Lois Duncan
Lois Duncan
Wonderful service and our rug looks so much better with their cleaning and rug repairs. I will certainly use them again.
via Google
Margaret Padarathsingh
Margaret Padarathsingh
PROFESSIONAL AND ON TIME. I WILL DEFINITELY USE THEM AGAIN
via Google
Keith Augustine
Keith Augustine
Great service. Highly recommend.
via Google
Barbara Pearce
Barbara Pearce
Perfect and professional
via Google
claudia bensley
claudia bensley
Wonderful
via Google
Dick Cournoyer
Dick Cournoyer
I recently had 3 area rugs cleaned. They were delivered and Beau and Juan set them down after moving some furniture. They noticed that a rug pad was too large so they trimmed it. The stains on one rug (2 years old) is completely gone. I … read more
via Google
karen urbanek
karen urbanek
Eric provided exemplary, comprehensive, friendly service. Our oriental rugs are all beautifully clean and fresh smelling. His depth of knowlege is impressive and his charges are reasonable. He delivered all of them wrapped and labeled, with… read more
via Google
Debra Prosnitz
Debra Prosnitz
Excellent service. Great quality and friendly team!
via Google
Jeff Rackmil
Jeff Rackmil
We had a stain from my dog throwing up on an expensive wool rug. The rug came back better than new after the cleaning. This company is great.
via Google
Alison Bowe Diessner
Alison Bowe Diessner
I was simply blown away by the service and results. I didn’t even know my rugs were that dirty. I just decided maybe it was time, so this team came and picked up my rugs then and they look NEW! I’m so impressed. My rugs have new life. So … read more
via Google
Paul AXE
Paul AXE
I have 2 fairly expensive area rugs that require professional cleaning methods to get the job done right with out compromising the integrity of the rug. so I call this outfit and began to understand how they clean these rugs etc. I felt … read more
via Google
Carol White
Carol White
My rugs look like they are new! They provided excellent service, as well. Stains are gone. I highly recommend them to anyone!!!
Response from business owner
Thank you for the great review.
via Google
Zorel Zambrano
Zorel Zambrano
5 stars all around. They were extremely responsive, professional, timely, and delivered exactly what they said they would. They were even able to make an old red wine stain barely visible. Will definitely use them again in the future!
via Google
Ginger Bagai
Ginger Bagai
Cleaned and repaired high quality, hand-knotted Oriental rugs. They look new!! Even removed red wine stain on dining room carpet. Extremely professional. Showed up on time; lived up to their commitment to quality.Pricing reasonable relative… read more
Response from business owner
Thank you for the great review Mrs. Bagai
via Google
Wayne Boucher
Wayne Boucher
Picked up rugs at time promised, did a nice job cleaning them, delivered and placed cleaned rugs ahead of date requested and moved furniture not in scope of job
Response from business owner
Thank you for the great review Mr. Boucher
via Google
Lulu W
Lulu W
Excellent customer service and great quality work. Enrique was very responsive to my calls and inquiries. He answered all the questions and concerns I had. My rug looks great!
Response from business owner
Thank you for the great review.
via Google
Bahra Anne Fisher
Bahra Anne Fisher
Outstanding service! My rug looks sensational!Not only that, everyone is very friendly and personable. Nice people.I will recommend them and do business with them again.
via Google
Donna Courtney
Donna Courtney
We had a wonderful experience with East Bay Oriental Carpet Cleaning. They were thoughtful and took time to educate us as to the value of our carpets. They appreciated that this is a huge expense and that we should get what we can afford at… read more
via Google
Jimmy Takeuchi
Jimmy Takeuchi
At the risk of being shamed we had this 7 by 11 hand woven carpet for over 20 years. It was never cleaned professionally. Eric and his staff brought back a completely reborn rug looking brand new. We are very happy with their work
via Google
Nancy Cook
Nancy Cook
Fabulous.. always a terrific job. Have had many area rugs cleaned.
via Google
Christopher Marshall
Christopher Marshall
We’ve used this company twice and had great experiences. They are upbeat, appreciative and are excellent communicators regarding price and pickup and drop off arrangements. Can’t say enough good things about our experience.
via Google
Anna-Marie
Anna-Marie
Lupe cleaned my carpet yesterday. He arrived on time and was friendly and professional. The carpet looks great! I would highly recommend Lupe!
diana gearing
diana gearing
Eric and Juan were not only nice, but very professional with detail and cleaning of our oriental rug Pick up and drop off was seamless. Will use them again!
via Google
VLADIMIR B
VLADIMIR B
Thank you again! The rug looks and smells great!....
Leigh Salvo
Leigh Salvo
We had a disastrous situation involving our puppy and an new oriental rug. They came promptly and picked up the rug, returned good as new. Added a new, waterproof rug pad and a coating to protect from stains and sun. Put rug and furniture … read more
via Google
Valerie Chan
Valerie Chan
The service was excellent!They gave me a price, came within a couple of days to pick up the rug and had it back to me the following week. They helped me move the furniture to accommodate the rug.I would definitely use them again!5 stars!
via Google
DeNai Vandenberg
DeNai Vandenberg
East Bay Oriental Rug Cleaning Company was awesome as they have been the other two times I used them to clean Oriental rugs. I highly recommend them to anyone needing help with cleaning. They are a great value and very easy to work with.
via Google
Teresa Oliver-Merrill
Teresa Oliver-Merrill
I’ve used them a few times. The rug they just cleaned for me looks like new!
via Google
Keith Herbert
Keith Herbert
Amazing service and beautifully cleaned!
via Google
Hetta Malone
Hetta Malone
I was so impressed with the service and quality of this company. They arrived on time to pick the rug up and returned the rug about 10 days later in perfect condition. They unrolled it and put it back in place. It was such a pleasure … read more
via Google
Jim Dougherty
Jim Dougherty
Great experience. Wonderful company to work with! Pick up and delivery was on time, rugs turned out beautifully, they're really knowledgeable about about rugs from all areas of thel world. Would definitely use them again and recommend them … read more
via Google
Pamela U
Pamela U
They are very responsive, worked with my schedule and took excellent care of my heirloom Oriental rug.
Response from business owner
Thank you for the great review
via Google
Sharon Combs
Sharon Combs
I’ve worked with East Bay All American for years! Besides cleaning the carpets in my homes, they also clean for my real estate clients. They do a great job!
via Google
Lisa Marie
Lisa Marie
Excellent service, quality work, great communication. I will always use East Bay for my Oriental rug cleaning!
via Google
Lisa Sween
Lisa Sween
Fantastic service and fairly priced. Carpets returned vibrant and smelling fresh. Highly recommend.
via Google
Erica Gordon
Erica Gordon
They did an incredible job. I highly recommend them.
Response from business owner
Thank you for the great review Mrs Gordon.
via Google
Anna
Anna
The entire experience was positive. From requesting a quote by text and receiving a prompt reply, to the friendliness and professionalism when Eric picked up the rug…to when we communicated about the delivery upon it’s return…everything was… read more
via Google
Diane Mead
Diane Mead
Excellent service knowledgeable and courteous. Reasonable in price. Define would recommend
via Google
Janet Place
Janet Place
Eric and his team did a wonderful job cleaning 2 of my Oriental rugs. They did an amazing job making the fringe look almost new again. I heartily recommend them.
via Google
Loellyn Cassell
Loellyn Cassell
Great price, results, and customer service! Will definitely be a repeat customer.
Response from business owner
Thank you for the great review Mrs. Cassell
via Google
Loretta Mathieu
Loretta Mathieu
East Bay Oriental Rug cleaning has done an excellent job each time they have cleaned my oriental carpet. I highly recommend them.
Response from business owner
Thank you Mrs. Mathieu for the great review
via Google
Charlie Mabie
Charlie Mabie
Expert work at a reasonable price. They cleaned 3 high quality rugs that were soiled by pets and general daily use (one rug was a room size latch hook rug that is 90 years old). Not only do the rugs look new, they were able to remove the … read more
via Facebook
Jean Anderson
Jean Anderson
We've used them twice to clean our Oriental rugs and will continue to do so. Our rugs always look so beautiful afterwards. They pick up and drop off the rugs in a timely manner. We highly recommend their service.
via Google
Nancy Garnick
Nancy Garnick
They did a great job – picked up and returned our rug, thoroughly cleaned it (it looks so much brighter and the colors are richer), and discussed fringe options with us. Very professional.
via Google
Berenice Ku
Berenice Ku
My 50 year old Oriental rug was badly stained when my dog started having accidents on it. Not only did East Bay Oriental Rug Cleaning get those bright yellow stains out, they even got out the black speckles from our childhood! Their … read more
via Google
Jean Stanley
Jean Stanley
This is the second time I have used EB Oriental Rug Cleaning. They are very professional. Both times I have been very happy with the end result. The first time they repaired one end of the rug where the stitching had started to unravel as … read more
via Google
Mary-Beth Meyer
Mary-Beth Meyer
Rugs were handled with care. Look great.
via Google
cheryl nevares
cheryl nevares
Excellent service, once again. We trusted Eric and crew with our 3rd generation Persian carpet that badly needed cleaning, and we received fantastic results. Prompt, friendly, knowledgeable service and fair prices.
via Google
Stephanie Stephens
Stephanie Stephens
This team is fantastic! They picked up my rugs from my home. They were on time and very professional. When they returned the rugs, the rugs looked like new. One had a large stain on it it was gone after the cleaning. In addition, they went… read more
via Google
Karen Drinkwater
Karen Drinkwater
I have used this company twice. Both times I have been very happy with the service.They respond to messages promptly, they are knowledgeable, polite, friendly, and very professional. The large area rug I had cleaned is over 20 years old, … read more
via Google
Steve from California
Steve from California
Eric was very responsive over e-mail. He came to pick up our rug when scheduled and delivered to when promised. Our rug looked like new.
via Google
David Runt
David Runt
They cleaned our Persian carpets and replaced the fringe on one of them. We have had these carpets quite a while and the fringe was barely there. It now looks like new- just a wonderful job.
via Google
Pamela Hester
Pamela Hester
This is the only company in the entire Bay Area that I will trust with my fine Persian, Belgian or Indian Wool Carpets.
Response from business owner
Thank you for the review Mrs. Hester
via Google
Diane Panos
Diane Panos
My rugs were just delivered after having them cleaned for the first time. When they rolled them out, I thought they were brand new!! I had been given these rugs used, so had no idea what they would look like after cleaned I'm in awe!! They… read more
via Facebook
Erin Sabey
Erin Sabey
East Bay Oriental Rug Cleaning did a fabulous job cleaning our wool area rug! It looks brand new. They were great to work with too. Highly recommend!!
via Facebook
Nickolas G
Nickolas G
The best in the East Bay!
Response from business owner
Thank you for the review Nickolas.
via Google
Dianne Scheck
Dianne Scheck
Outstanding company and owner is delightful! A red wine stain on a white rug is challenging but they did a beautiful job! Owner is professional and friendly! I can’t believe 2 guys run the business! Highly recommend!
Response from business owner
Thank you for the great review.
via Google
Jennifer Der
Jennifer Der
Cleaned six area rugs for me. Arrived promptly, very friendly; I’m impressed by their service.
via Google