Reviews

Eric and East Bay Oriental Cleaning did such a wonderful job on cleaning two of my area rugs. He examined the rugs, one was silk and the other wool. Both came back looking refreshed and new. Eric kept in touch throughout the process even … read more

Eric and his team did a wonderful job of repairing, cleaning and storing our large Heriz Persian rug. They very closely matched the color, texture, and pattern where the repairs were needed, then they cleaned it beautifully and stored it … read more

Eric and team, have great service. Very helpful

Great work

Great customer service. Carpet cleaned within promised time window. Very happy with the result!

I am totally impressed with East Bay Oriental Rug Cleaners…..my antique Kashan rug needed a well derived cleaning from dog accidents and also the fringe on one end needed repair. We cannot give enough praise for their work and the respect … read more

East Bay Oriental Rug Cleaning is the only company I use. They are professional and I never have to worry about their service or increasing the price of the service once they arrive. They are honest and efficient. Glad there are still … read more

I am always so pleased when they return the rug. They do great work!!!!

Excellent results. Will always be a repeat customer

Love this carpet cleaner, super friendly team on both pickup and delivery. Competitive pricing and just a pleasure to deal with. Thanks!

The company came and picked and delivered two small area rugs that need cleaning. They did a very nice job on the rugs. The only reason the rating isn’t five stars is I had to call and get the status on the rugs after their allotted time … read more

Very friendly and great service! Carpets look amazing.

Clean three Turkish rugs. Excellent communication on pick up and delivery. Highly recommend.

Exceptional service, they were able to repair a rug that no one else would even try. It looks new!

Turnaround time, price, quality and value of their service, and professionalism was 5 star.

We are extremely pleased with the results of cleaning our 5 oriental rugs. They look wonderful and are very clean. Enrique and his assistant wete on time both for pick up and delivery and were very courteous and personable. The cost was … read more

Excellent cleaning and transportation.

After finding this company on the Internet, their response to my inquiry was very prompt and they gave me an estimate of the cost immediately. Once the two rugs were returned they were once again beautiful in color and very vibrant. I would… read more

Extremely Professional Service with pickup and drop off delivery. I will always use them for rug cleaning. The rugs look fabulous.

We are in Solano County and were thrilled that Eric would drive out to pick up our Oriental Rugs for cleaning. His and Beau’s service was excellent, friendly and as promised. The rugs were returned in fabulous state : clean, bright, and … read more

We had an outstanding experience with East Bay Oriental Rug Cleaning. They did an excellent job cleaning our Persian rugs — the colors look vibrant again and the rugs feel fresh and beautifully restored. Their attention to detail and care … read more

On my initial call to East Bay Oriental Rug Cleaning, I was asked for the dimension of my area rugs that I wanted clean. When I called back with that information, I was given an estimate which I felt was quite reasonable since the cost … read more

Fast, good quality work and very friendly attentive service, including retrieval and return to and from our home.

Wonderful, personal detail and friendliness from the staff. Extremely accommodating with personalized service and good prices.

I wish I found Eric and his team years ago! He is joyful and polite. He and his team did excellent cleaning my hand knotted Persian rugs and runners. White glove service from beginning to deliver. Also very mindful of the placements. Thank … read more

This team did a great job. From the minute they collected my rug and retuned it was a fantastic experience.Quality 👍— My rug is light color. This dirty rug showed every stain possible. I wasn’t sure if they could make it like it was in … read more

Beautiful job! Stains gone, no damage done in the process! Really nice and eager to please staff. The best rug cleaning job in 20 years (9x12 wool William Sonoma rug.)We’re very happy. My highest recommendation to the team!

Excellent service and work

They did a beautiful job, and were really helpful with explaining the types of rugs that we have and their condition. Would give them our business again!

Excellent customer service

Polite, professional and reasonable turn around. My 80 + year old heirloom rug looks great!

Promo, courteous service. Very knowledgeable and explained everything. It was the first time we had our rug cleaned and we were very happy with the results.

This company far exceeded my expectations.My expensive rugs came back looking brand new. The owner was very knowledgeable about types of rugs; very courteous and was a pleasure doing business with. If I could give more than 5 stars I would… read more

Extremely polite. For the amount it cost for one large and one small rug they provided pick up and delivery service. Pick up was as scheduled and return was ahead of the promised date. Cleaning was effective. The rug colors were fully … read more

Hats off to the people in the world who care about the service they provide.Eric is a hands-on owner who is passionate about his company's reputation.I have had Eric clean my valuable carpets on three occasions.You will find him to be … read more

My old Karastan rug needed cleaning after water damage. It came back looking like a new rug! Customer service is excellent, very professional & helpful. Prompt pick up & delivery at a reasonable price. Highly recommend this company!

Grandmas oriental rug looks bright and clean again!

East Bay Oriental Rug Cleaning did a beautiful job cleaning our rugs. They also took the time to help us center the rug and carry the dining room table into our new home. Thanks again.

Pickup and delivery scheduling were very easy. Eric and team explained the whole process for area rug cleaning. Stains are gone and rug looks like brand new. Highly recommend.

The rug came back looking beautiful!

I got a wonderful deal on a wool rug because it had been the showroom model. Needless to say, it was dirty. East Bay Rug Cleaning picked it up, made it fresh and just like new, then brought it back.The two people we met – Eric and Beau – … read more

Very professional! Quick service with delivery. Our rug looked brand new!

Excellent customer service!!!Prompt and on time pickup and delivery.Would highly recommend.

When my husband and I took a vacation to the Mediterranean last year, we fell in love with a Turkish rug and decided to invest and buy this beautiful rug. We had it out for less than a week and our cat thought it was a huge pee pad and we … read more

The ONLY people I trust with our very pricey Persian rug. It always comes back looking like new, they repair wear and tear, they are prompt, dependable, great communicators, kind, extremely competent and knowledgeable, no funny stuff.

I had two area rugs that were in need of cleaning. One was a braided wool rug that had several tears between the braids. My regular carpet cleaner, Diablo Valley Carpet Care, recommended East Bay Oriental Rug Cleaning for the job. I … read more

These guys are the best! My aunt gave me an 100-year-old Chinese rug, so I got it cleaned. Eric and his team picked it up, and brought it back so much brighter and bluer! They'll arrange it under whatever furniture you have, and were the … read more

This is THE place for rug cleaning and repairs. I have had 2 flat weave rugs repaired – the work was impeccable/beautiful and reasonably priced for such detail!

Pickup, delivery and they insured my mat was positioned properly before they rolled the rug into place. Eric is a great guy, enthusiastic and quick turns. 5 Star for sure

They were able to get the urine smells off my rug. They were very prompt and courteous. They were kind enough to help me put back all the furniture. I was very happy with their service and highly recommend them.

Excellent customer service. Answered phone promptly. Picked up rug, cleaned very well and returned as planned. Helped position rug on return. Rug looks like new. Very happy with service and Eric is outstanding.

Excellent service, courteous employees, fair price. Our rug positively glowed after cleaning.

Excellent and prompt service. 4 oriental rugs came back earlier than promised, clean, dry and soft. Full service pickup (will roll rugs) and delivery (align rugs under furniture as needed). Highly recommend for their efficiency and … read more

Professionals! Polite and personable staff. My rugs came back in the promised time frame looking good as new

very professional, very on time and they cleaned my Persian Rug so well that looks like a brand new handmade rug again. we will do business with them again. thank you

I sent out , and they picked up, 4 rugs. 2 oriental rugs that had not been cleaned in 19 years, and 2 smaller throw rugs.Pickup was great, with communication of ETA. And 2 weeks later the rugs were delivered and placed in my home. They did… read more

Great job. Our rugs look fabulous. Fast and efficient, and good value for the money.

Definitely five star results and five star service! Our beige wool and silk rug came back super clean, like it was new again. No more dog pee stain, no more light vs dark where it was stepped on. The owner Eric was great – super friendly … read more

Excellent service. Pick up and delivery of rugs and they clean them very nicely. Highly recommended. I use them every year to clean my rugs.

Excellent customer service and so efficient with pick-up and delivery. Highly recommend.

Absolutely the best. They know their rugs! Worked with Eric and he was great – on time and went above and beyond. They came back a second time at no charge to fix the fringe that we hadn't noticed was loose. They cleaned, sanitized and … read more

Our (Karastan) 9 by 12 rug was rolled up with care and taken for cleaning. They also rolled up the rug pad & put it in another room for us, since we were going to have some work done on the floor while the rug was out.When the rug was … read more

I highly recommend East Bay Oriental Rug Cleaning. Very knowledgeable, fair pricing, and service is spectacular

We recently had our rugs cleaned by East Bay Oriental Co and we couldn't be happier with the results! They were responsive, professional, and took the time to answer all my questions. We're amazed at how vibrant our rugs looked afterward. … read more

Fantastic customer service and beautiful results from an expert who knows rugs and provides outstanding customer service.

Fantastic oriental rug cleaning. Came out looking like new. Even a hand tied old faded Afghan rug came out much better than I’d ever have expected. Pickup and delivery very easy. The owner knew the make of the hand tied rugs instantly. Will… read more

Rugs look amazing. Bright, like new and without the pet smells. Thx Eric and team.

So impressed with this company! From the moment they arrived, they were so professional. Identical black polo shirts, khaki pants even identical black shoes. Removed their shoes every time they came in. They were clear on the estimate and … read more

great job on all my rugs. lovely to work with

Friendly service and they did an excellent job. They really know their carpets. Highly recommend.

Nice folks who run the kind of business it’s a pleasure to work with: they arrive when they’re scheduled; work efficiently and professionally and return the rug looking great. They do all the work: removing, cleaning and replacing the rug; … read more

Great service. Helpful & professional with our rugs

Great communication, friendly every time, and wow did they do an amazing job! I had seven hand-knotted rugs cleaned, including one with a terrible stain on one corner from a leak at my previous home and every single rug came back looking … read more

I can’t say enough good things about East Bay Oriental Rug Cleaning! I recently inherited a hand needlepointed rug that my great grandfather made, and I was SO nervous about having anyone clean it and risk ruining it. After calling a bunch … read more

Excellent job, took care of some problem areas, rugs look like new.

Great results, great service. Been custoner for many years. Highly recommend this company.

I have had the best experience with this company for several years now. They are always prompt, efficient and responsive to all my needs. They even cleaned one rug a second time for free because I questioned the appearance of one area. … read more

East Bay Oriental Rug cleaned my wool rug that had a lot of dirt and pet dander. They also fixed a corner that was unraveling and did an excellent job! I am very pleased and grateful that I found them. They are very responsive and helpful.

Great people.

East Bay Oriental Rug Cleaning has picked up, cleaned and returned several of my area rugs several times over the past 10 years. Some of my rugs are at least 45 years old, and cleaning them professionally helps prolong their useful life. … read more

Fourth time I’ve used their services. Very professional in the rugs looking like

With meticulous detail, Eric and team carefully manage the cleaning of my costly wool area rugs and bring them back with brightness and cleanliness as if they were new! I call them and they come and pick them up in my home and return them. … read more

Fantastic service and my rug looks amazing!!

I got an area rug cleaned last week and these guys did an amazing job. Not only did the rug look like new, but the price was reasonable and pick up and delivery went perfectly. They were highly communicative throughout the process and I … read more

Quick response, fair pricing and amazing results. One of the rugs I had cleaned had belonged to my grandmother and was easily 100 years old. We had not treated it kindly over the years. I was amazed at how vibrant the colors were when they … read more

We have now had six rugs, from large to small, cleaned, and purchased several new rug pads. Both the work and service have been outstanding: fair prices, surprisingly quick, clear communications and friendly service. With the last rug pad… read more

East Bay Oriental Rug Cleaning cleaned my light colored rug that had some pretty bad traffic pattern grime.I originally thought the cleaning fee was high but they were absolutely worth it. First, my rug looks like it’s new! Also, the … read more

Two oriental rugs cleaned, mended, fitted with a new pad. Rugs are beautiful and look band new. The rugs were delivered on time, put down, and – quality restored. Thank you

Very pleased with this company, their work ethic, professionalism, beautifully cleaned oriental and wool rugs and personable service. They were able to flatten a runner that would not lay flat and provided me with a new runner pad because … read more

What an outstanding company! They came when they said they were coming they were prompt and returning my vintage Turkish carpets and they looked absolutely amazing! In addition to that, they even laid them back down for me which meant … read more

I have used this company twice for a total of 5 rugs cleaned in the last 3 years.Aaron has always been friendly, prompt, honest and respectful.I am thankful for this business. Many people don't know how to clean handmade rugs but I've … read more

They are fantastic!

These guys are amazing! We’ve had a couple area rugs cleaned by them- most recently a red wine spill on our white wool rug. We can’t even see where the wine stain was. They do wonders on polyester and wool alike. Not only do they do a … read more

Wonderful job! Had a dog “accident “ on a very expensive rug that I thought could not be rescued. They cleaned and deodorized it and reinstalled it under the dining table and it looks like new. I was so impressed I’ve given them 4 fabric … read more

Wonderful service and our rug looks so much better with their cleaning and rug repairs. I will certainly use them again.

PROFESSIONAL AND ON TIME. I WILL DEFINITELY USE THEM AGAIN

Great service. Highly recommend.

Perfect and professional

Wonderful

I recently had 3 area rugs cleaned. They were delivered and Beau and Juan set them down after moving some furniture. They noticed that a rug pad was too large so they trimmed it. The stains on one rug (2 years old) is completely gone. I … read more