Reviews

Excellent service. Great quality and friendly team!

We had a stain from my dog throwing up on an expensive wool rug. The rug came back better than new after the cleaning. This company is great.

I was simply blown away by the service and results. I didn’t even know my rugs were that dirty. I just decided maybe it was time, so this team came and picked up my rugs then and they look NEW! I’m so impressed. My rugs have new life. So … read more

I have 2 fairly expensive area rugs that require professional cleaning methods to get the job done right with out compromising the integrity of the rug. so I call this outfit and began to understand how they clean these rugs etc. I felt … read more

My rugs look like they are new! They provided excellent service, as well. Stains are gone. I highly recommend them to anyone!!!

5 stars all around. They were extremely responsive, professional, timely, and delivered exactly what they said they would. They were even able to make an old red wine stain barely visible. Will definitely use them again in the future!

Cleaned and repaired high quality, hand-knotted Oriental rugs. They look new!! Even removed red wine stain on dining room carpet. Extremely professional. Showed up on time; lived up to their commitment to quality.Pricing reasonable relative… read more

Picked up rugs at time promised, did a nice job cleaning them, delivered and placed cleaned rugs ahead of date requested and moved furniture not in scope of job

Excellent customer service and great quality work. Enrique was very responsive to my calls and inquiries. He answered all the questions and concerns I had. My rug looks great!

Outstanding service! My rug looks sensational!Not only that, everyone is very friendly and personable. Nice people.I will recommend them and do business with them again.

We had a wonderful experience with East Bay Oriental Carpet Cleaning. They were thoughtful and took time to educate us as to the value of our carpets. They appreciated that this is a huge expense and that we should get what we can afford at… read more

At the risk of being shamed we had this 7 by 11 hand woven carpet for over 20 years. It was never cleaned professionally. Eric and his staff brought back a completely reborn rug looking brand new. We are very happy with their work

Fabulous.. always a terrific job. Have had many area rugs cleaned.

We’ve used this company twice and had great experiences. They are upbeat, appreciative and are excellent communicators regarding price and pickup and drop off arrangements. Can’t say enough good things about our experience.

Lupe cleaned my carpet yesterday. He arrived on time and was friendly and professional. The carpet looks great! I would highly recommend Lupe!

Eric and Juan were not only nice, but very professional with detail and cleaning of our oriental rug Pick up and drop off was seamless. Will use them again!

Thank you again! The rug looks and smells great!....

We had a disastrous situation involving our puppy and an new oriental rug. They came promptly and picked up the rug, returned good as new. Added a new, waterproof rug pad and a coating to protect from stains and sun. Put rug and furniture … read more

The service was excellent!They gave me a price, came within a couple of days to pick up the rug and had it back to me the following week. They helped me move the furniture to accommodate the rug.I would definitely use them again!5 stars!

East Bay Oriental Rug Cleaning Company was awesome as they have been the other two times I used them to clean Oriental rugs. I highly recommend them to anyone needing help with cleaning. They are a great value and very easy to work with.

I’ve used them a few times. The rug they just cleaned for me looks like new!

Amazing service and beautifully cleaned!

I was so impressed with the service and quality of this company. They arrived on time to pick the rug up and returned the rug about 10 days later in perfect condition. They unrolled it and put it back in place. It was such a pleasure … read more

Great experience. Wonderful company to work with! Pick up and delivery was on time, rugs turned out beautifully, they're really knowledgeable about about rugs from all areas of thel world. Would definitely use them again and recommend them … read more

What an outstanding company! They came when they said they were coming they were prompt and returning my vintage Turkish carpets and they looked absolutely amazing! In addition to that, they even laid them back down for me which meant … read more

They are very responsive, worked with my schedule and took excellent care of my heirloom Oriental rug.

I’ve worked with East Bay All American for years! Besides cleaning the carpets in my homes, they also clean for my real estate clients. They do a great job!

Excellent service, quality work, great communication. I will always use East Bay for my Oriental rug cleaning!

Fantastic service and fairly priced. Carpets returned vibrant and smelling fresh. Highly recommend.

They did an incredible job. I highly recommend them.

The entire experience was positive. From requesting a quote by text and receiving a prompt reply, to the friendliness and professionalism when Eric picked up the rug…to when we communicated about the delivery upon it’s return…everything was… read more

Excellent service knowledgeable and courteous. Reasonable in price. Define would recommend

Eric and his team did a wonderful job cleaning 2 of my Oriental rugs. They did an amazing job making the fringe look almost new again. I heartily recommend them.

Great price, results, and customer service! Will definitely be a repeat customer.

East Bay Oriental Rug cleaning has done an excellent job each time they have cleaned my oriental carpet. I highly recommend them.

Expert work at a reasonable price. They cleaned 3 high quality rugs that were soiled by pets and general daily use (one rug was a room size latch hook rug that is 90 years old). Not only do the rugs look new, they were able to remove the … read more

We've used them twice to clean our Oriental rugs and will continue to do so. Our rugs always look so beautiful afterwards. They pick up and drop off the rugs in a timely manner. We highly recommend their service.

They did a great job – picked up and returned our rug, thoroughly cleaned it (it looks so much brighter and the colors are richer), and discussed fringe options with us. Very professional.

My 50 year old Oriental rug was badly stained when my dog started having accidents on it. Not only did East Bay Oriental Rug Cleaning get those bright yellow stains out, they even got out the black speckles from our childhood! Their … read more

This is the second time I have used EB Oriental Rug Cleaning. They are very professional. Both times I have been very happy with the end result. The first time they repaired one end of the rug where the stitching had started to unravel as … read more

Rugs were handled with care. Look great.

Excellent service, once again. We trusted Eric and crew with our 3rd generation Persian carpet that badly needed cleaning, and we received fantastic results. Prompt, friendly, knowledgeable service and fair prices.

This team is fantastic! They picked up my rugs from my home. They were on time and very professional. When they returned the rugs, the rugs looked like new. One had a large stain on it it was gone after the cleaning. In addition, they went… read more

I have used this company twice. Both times I have been very happy with the service.They respond to messages promptly, they are knowledgeable, polite, friendly, and very professional. The large area rug I had cleaned is over 20 years old, … read more

Eric was very responsive over e-mail. He came to pick up our rug when scheduled and delivered to when promised. Our rug looked like new.

They cleaned our Persian carpets and replaced the fringe on one of them. We have had these carpets quite a while and the fringe was barely there. It now looks like new- just a wonderful job.

This is the only company in the entire Bay Area that I will trust with my fine Persian, Belgian or Indian Wool Carpets.

My rugs were just delivered after having them cleaned for the first time. When they rolled them out, I thought they were brand new!! I had been given these rugs used, so had no idea what they would look like after cleaned I'm in awe!! They… read more

East Bay Oriental Rug Cleaning did a fabulous job cleaning our wool area rug! It looks brand new. They were great to work with too. Highly recommend!!

The best in the East Bay!

Outstanding company and owner is delightful! A red wine stain on a white rug is challenging but they did a beautiful job! Owner is professional and friendly! I can’t believe 2 guys run the business! Highly recommend!

Cleaned six area rugs for me. Arrived promptly, very friendly; I’m impressed by their service.

Amazing service! Highly recommend using them.

Hats off to the people in the world who care about the service they provide.Eric is a hands-on owner who is passionate about his company's reputation.I have had Eric clean my valuable carpets on three occasions.You will find him to be … read more

East Bay Oriental Rug Cleaning is amazing!! We were told by numerous rug cleaners that it would be impossible to clean our rug from Restoration Hardware since it was made of Viscose. We really thought we would just have to throw is away … read more

Eric and Juan were absolutely fantastic! This was the best area rug cleaning experience we have ever had (we have tried all the large companies) They knew everything about the rug types that we had and they literally came back looking … read more

Prompt, professional and helpful.

Excellent service, fair prices. We use them every time

They are so considerate and professional and efficient.

The quality of the rug repair is outstanding. Customer service is excellent. My rug looked as good as the day I bought the rug. East Bay Oriental Rugs will be the only service I’ll use for my rugs. Thank you!

Had an area rug picked up and cleaned. Incredible service! Super fast response, great price and the rug looks amazing! Thank you!

My family owns quite a few wool rugs. Over the years they have of course gotten dirty, but we’ve never had a great experience with cleaning. All of that just changed.East Bay Oriental Rug Cleaning is a fantastic company! From beginning to… read more

They did a great job cleaning 6 orientals and repairing one. They were very pleasant to work with and were an excellent value.

Awesome service. Very friendly and helpful. They picked up and dropped off my area rug!

These are the pros.

This is an excellent company and their work is superb. They washed, repaired and restored two of our oriental rugs and cut us two new carpet pads. One carpet is a room-sized, quite large, modern Turkish carpet which had pet stains. It now … read more

Responsive, polite and actually got our rug clean!!

Responsive, polite and actually got our couch clean!!

It’s the only company that I use. They do an amazing job at cleaning my rugs. I have a cat that loves to vomit on my hand loomed rugs. They are the only company that can get the vomit stains out even on my hand cut Chinese cream rug. I … read more

I couldn’t be more satisfied with the quality of the work. My oriental area rugs look brand new!! Everyone was very professional and easy to work with. So happy that they picked up and delivered the rugs. It was a great experience and I … read more

I HIGHLY recommend!!!!!

You guys are awesome! Rugs are beautiful!! I will be a repeat customer😃

Very professional. Great job on our rug.

We had a very good experience and the rug looks great

This company is AWESOME!!! Came and picked up my 9X12 carpet. When they brought it back, they helped me move my furniture back. Very friendly and professional.Will definitely be using them again, and have already referred them to my … read more

East Bay did a great job cleaning and repairing an antique Turkish wool carpet. The price and quality were first rate.

Picked up and delivered when they said they would. My rug looks like new. Great job!

Excellent service. Good communication. Very satisfied.

I’m only reviewing the pick up and delivery of our area rug. We’re currently remodeling so we haven’t actually unrolled and laid out the cleaned rug. But I do want to say that EB Oriental Rug Cleaners were prompt in picking the rug up and … read more

Very professional and responsive. They cleaned our 30-yr old wool rug which had pet stains, traffic stains, backing edge tape dried out, and small patch of missing fibers. They matched the missing fibers and repaired beautifully. The rug … read more

So many businesses are not timely and polite anymore. This company is....I recommend them

I am so happy with how fresh my rugs look now. And the whole transaction was handled so simply and efficiently. Very pleased!

They were really responsive, especially for the crazy pandemic situation. I took my 30 year old wool rug, that I have never had professionally cleaned, to them after my elderly dog had a major accident on it and then it got put out on the … read more

They did a great job with friendly helpful service

Second time I’ve had rugs cleaned here and I continue to be impressed at their professionalism and the results. Fast and friendly

First, Eric is an absolute pleasure with whom to do business. He is friendly, professional, and passionate about his service. Second, this is the second time his company has handled the cleaning of our Turkish rugs, which are high in … read more

Friendly, helpful, and honest. Needed a little rug repair and they set clear expectations for how long it would take. Fair price for the work.

I’ve used them many times over the years. Very professional. My rug comes back, clean, dry and looking new. Wouldn’t use anyone else.

If you have any quality rug that needs cleaning, fixing, or restoration please feel comfortable about using this company. My wife and I are very fussy about our rugs and they exceeded our expectations !David J.

This company really delivers. They were responsive, helpful, and extremely professional. We needed our area rugs cleaned and repaired and returned to us before we moved and they were able to get the job done in a relatively short period of … read more

We had a nice area rug with the fringe worn off in places at both ends. They did a great job adding new fringe and cleaning it after a number of years of it being stored in the garage. Very friendly and personable owner. Not the least … read more

Very happy! Honest price and great service.

Dropped off on a special appointment they made and they did a great job cleaning and was done when promised.

I discovered the East Bay Oriental Rug Cleaning about seven years ago and have been turning to them to clean and repair my new and antique rugs ever since. They are in knowledgeable about different kinds of area rugs and treat each piece … read more

Great service and excellent communication with Eric and his assistant.My two eleven-year old wool Kashmiri rugs look brand new, despite assorted spills, dirt, and dog accidents.Great small company!!! Thanks to Eric and team!!!

Very pleased with their work!😎 100/00 my rug is like a brand new rug, clean clean clean! I love it !😀

You did a wonderful job. Our 25 year old rug looks new. You were timely, efficient and very nice . We appreciated what you did. Thank you so much

I am very happy with the service. They are professional, on time, rugs look nice and clean after the cleaning. Nice job.

Great customer service and fabulous results. I've had a half dozen rugs cleaned by East Bay Oriental Rug Cleaning and I'm always pleased! Look forward to the next one!

Set up an appointment for pickup easily and they were right on time. They handled my rugs carefully and returned them cleaned and treated.I can’t say enough about the care with which they treated my rugs and my house and furniture. They … read more