East Bay Logo
East Bay Logo

(925) 933-8874

Contra Costa County

(510) 704-3961

Alameda County

M-F 8-4:30

Our Hours

Reviews

From 183 reviews
Anne Gilligan
Anne Gilligan
These guys are amazing! We’ve had a couple area rugs cleaned by them- most recently a red wine spill on our white wool rug. We can’t even see where the wine stain was. They do wonders on polyester and wool alike. Not only do they do a … read more
via Google
Pat Dolan
Pat Dolan
Wonderful job! Had a dog “accident “ on a very expensive rug that I thought could not be rescued. They cleaned and deodorized it and reinstalled it under the dining table and it looks like new. I was so impressed I’ve given them 4 fabric … read more
via Google
Lois Duncan
Lois Duncan
Wonderful service and our rug looks so much better with their cleaning and rug repairs. I will certainly use them again.
via Google
Margaret Padarathsingh
Margaret Padarathsingh
PROFESSIONAL AND ON TIME. I WILL DEFINITELY USE THEM AGAIN
via Google
Keith Augustine
Keith Augustine
Great service. Highly recommend.
via Google
Barbara Pearce
Barbara Pearce
Perfect and professional
via Google
claudia bensley
claudia bensley
Wonderful
via Google
Dick Cournoyer
Dick Cournoyer
I recently had 3 area rugs cleaned. They were delivered and Beau and Juan set them down after moving some furniture. They noticed that a rug pad was too large so they trimmed it. The stains on one rug (2 years old) is completely gone. I … read more
via Google
karen urbanek
karen urbanek
Eric provided exemplary, comprehensive, friendly service. Our oriental rugs are all beautifully clean and fresh smelling. His depth of knowlege is impressive and his charges are reasonable. He delivered all of them wrapped and labeled, with… read more
via Google
Debra Prosnitz
Debra Prosnitz
Excellent service. Great quality and friendly team!
via Google
Jeff Rackmil
Jeff Rackmil
We had a stain from my dog throwing up on an expensive wool rug. The rug came back better than new after the cleaning. This company is great.
via Google
Alison Bowe Diessner
Alison Bowe Diessner
I was simply blown away by the service and results. I didn’t even know my rugs were that dirty. I just decided maybe it was time, so this team came and picked up my rugs then and they look NEW! I’m so impressed. My rugs have new life. So … read more
via Google
Paul AXE
Paul AXE
I have 2 fairly expensive area rugs that require professional cleaning methods to get the job done right with out compromising the integrity of the rug. so I call this outfit and began to understand how they clean these rugs etc. I felt … read more
via Google
Carol White
Carol White
My rugs look like they are new! They provided excellent service, as well. Stains are gone. I highly recommend them to anyone!!!
Response from business owner
Thank you for the great review.
via Google
Zorel Zambrano
Zorel Zambrano
5 stars all around. They were extremely responsive, professional, timely, and delivered exactly what they said they would. They were even able to make an old red wine stain barely visible. Will definitely use them again in the future!
via Google
Ginger Bagai
Ginger Bagai
Cleaned and repaired high quality, hand-knotted Oriental rugs. They look new!! Even removed red wine stain on dining room carpet. Extremely professional. Showed up on time; lived up to their commitment to quality.Pricing reasonable relative… read more
Response from business owner
Thank you for the great review Mrs. Bagai
via Google
Wayne Boucher
Wayne Boucher
Picked up rugs at time promised, did a nice job cleaning them, delivered and placed cleaned rugs ahead of date requested and moved furniture not in scope of job
Response from business owner
Thank you for the great review Mr. Boucher
via Google
Lulu W
Lulu W
Excellent customer service and great quality work. Enrique was very responsive to my calls and inquiries. He answered all the questions and concerns I had. My rug looks great!
Response from business owner
Thank you for the great review.
via Google
Bahra Anne Fisher
Bahra Anne Fisher
Outstanding service! My rug looks sensational!Not only that, everyone is very friendly and personable. Nice people.I will recommend them and do business with them again.
via Google
Donna Courtney
Donna Courtney
We had a wonderful experience with East Bay Oriental Carpet Cleaning. They were thoughtful and took time to educate us as to the value of our carpets. They appreciated that this is a huge expense and that we should get what we can afford at… read more
via Google
Jimmy Takeuchi
Jimmy Takeuchi
At the risk of being shamed we had this 7 by 11 hand woven carpet for over 20 years. It was never cleaned professionally. Eric and his staff brought back a completely reborn rug looking brand new. We are very happy with their work
via Google
Nancy Cook
Nancy Cook
Fabulous.. always a terrific job. Have had many area rugs cleaned.
via Google
Christopher Marshall
Christopher Marshall
We’ve used this company twice and had great experiences. They are upbeat, appreciative and are excellent communicators regarding price and pickup and drop off arrangements. Can’t say enough good things about our experience.
via Google
Anna-Marie
Anna-Marie
Lupe cleaned my carpet yesterday. He arrived on time and was friendly and professional. The carpet looks great! I would highly recommend Lupe!
diana gearing
diana gearing
Eric and Juan were not only nice, but very professional with detail and cleaning of our oriental rug Pick up and drop off was seamless. Will use them again!
via Google
VLADIMIR B
VLADIMIR B
Thank you again! The rug looks and smells great!....
Leigh Salvo
Leigh Salvo
We had a disastrous situation involving our puppy and an new oriental rug. They came promptly and picked up the rug, returned good as new. Added a new, waterproof rug pad and a coating to protect from stains and sun. Put rug and furniture … read more
via Google
Valerie Chan
Valerie Chan
The service was excellent!They gave me a price, came within a couple of days to pick up the rug and had it back to me the following week. They helped me move the furniture to accommodate the rug.I would definitely use them again!5 stars!
via Google
DeNai Vandenberg
DeNai Vandenberg
East Bay Oriental Rug Cleaning Company was awesome as they have been the other two times I used them to clean Oriental rugs. I highly recommend them to anyone needing help with cleaning. They are a great value and very easy to work with.
via Google
Teresa Oliver-Merrill
Teresa Oliver-Merrill
I’ve used them a few times. The rug they just cleaned for me looks like new!
via Google
Keith Herbert
Keith Herbert
Amazing service and beautifully cleaned!
via Google
Hetta Malone
Hetta Malone
I was so impressed with the service and quality of this company. They arrived on time to pick the rug up and returned the rug about 10 days later in perfect condition. They unrolled it and put it back in place. It was such a pleasure … read more
via Google
Jim Dougherty
Jim Dougherty
Great experience. Wonderful company to work with! Pick up and delivery was on time, rugs turned out beautifully, they're really knowledgeable about about rugs from all areas of thel world. Would definitely use them again and recommend them … read more
via Google
Bambi Cantrell
Bambi Cantrell
What an outstanding company! They came when they said they were coming they were prompt and returning my vintage Turkish carpets and they looked absolutely amazing! In addition to that, they even laid them back down for me which meant … read more
via Google
Pamela U
Pamela U
They are very responsive, worked with my schedule and took excellent care of my heirloom Oriental rug.
Response from business owner
Thank you for the great review
via Google
Sharon Combs
Sharon Combs
I’ve worked with East Bay All American for years! Besides cleaning the carpets in my homes, they also clean for my real estate clients. They do a great job!
via Google
Lisa Marie
Lisa Marie
Excellent service, quality work, great communication. I will always use East Bay for my Oriental rug cleaning!
via Google
Lisa Sween
Lisa Sween
Fantastic service and fairly priced. Carpets returned vibrant and smelling fresh. Highly recommend.
via Google
Erica Gordon
Erica Gordon
They did an incredible job. I highly recommend them.
Response from business owner
Thank you for the great review Mrs Gordon.
via Google
Anna
Anna
The entire experience was positive. From requesting a quote by text and receiving a prompt reply, to the friendliness and professionalism when Eric picked up the rug…to when we communicated about the delivery upon it’s return…everything was… read more
via Google
Diane Mead
Diane Mead
Excellent service knowledgeable and courteous. Reasonable in price. Define would recommend
via Google
Janet Place
Janet Place
Eric and his team did a wonderful job cleaning 2 of my Oriental rugs. They did an amazing job making the fringe look almost new again. I heartily recommend them.
via Google
Loellyn Cassell
Loellyn Cassell
Great price, results, and customer service! Will definitely be a repeat customer.
Response from business owner
Thank you for the great review Mrs. Cassell
via Google
Loretta Mathieu
Loretta Mathieu
East Bay Oriental Rug cleaning has done an excellent job each time they have cleaned my oriental carpet. I highly recommend them.
Response from business owner
Thank you Mrs. Mathieu for the great review
via Google
Charlie Mabie
Charlie Mabie
Expert work at a reasonable price. They cleaned 3 high quality rugs that were soiled by pets and general daily use (one rug was a room size latch hook rug that is 90 years old). Not only do the rugs look new, they were able to remove the … read more
via Facebook
Jean Anderson
Jean Anderson
We've used them twice to clean our Oriental rugs and will continue to do so. Our rugs always look so beautiful afterwards. They pick up and drop off the rugs in a timely manner. We highly recommend their service.
via Google
Nancy Garnick
Nancy Garnick
They did a great job – picked up and returned our rug, thoroughly cleaned it (it looks so much brighter and the colors are richer), and discussed fringe options with us. Very professional.
via Google
Berenice Ku
Berenice Ku
My 50 year old Oriental rug was badly stained when my dog started having accidents on it. Not only did East Bay Oriental Rug Cleaning get those bright yellow stains out, they even got out the black speckles from our childhood! Their … read more
via Google
Jean Stanley
Jean Stanley
This is the second time I have used EB Oriental Rug Cleaning. They are very professional. Both times I have been very happy with the end result. The first time they repaired one end of the rug where the stitching had started to unravel as … read more
via Google
Mary-Beth Meyer
Mary-Beth Meyer
Rugs were handled with care. Look great.
via Google
cheryl nevares
cheryl nevares
Excellent service, once again. We trusted Eric and crew with our 3rd generation Persian carpet that badly needed cleaning, and we received fantastic results. Prompt, friendly, knowledgeable service and fair prices.
via Google
Stephanie Stephens
Stephanie Stephens
This team is fantastic! They picked up my rugs from my home. They were on time and very professional. When they returned the rugs, the rugs looked like new. One had a large stain on it it was gone after the cleaning. In addition, they went… read more
via Google
Karen Drinkwater
Karen Drinkwater
I have used this company twice. Both times I have been very happy with the service.They respond to messages promptly, they are knowledgeable, polite, friendly, and very professional. The large area rug I had cleaned is over 20 years old, … read more
via Google
Steve from California
Steve from California
Eric was very responsive over e-mail. He came to pick up our rug when scheduled and delivered to when promised. Our rug looked like new.
via Google
David Runt
David Runt
They cleaned our Persian carpets and replaced the fringe on one of them. We have had these carpets quite a while and the fringe was barely there. It now looks like new- just a wonderful job.
via Google
Pamela Hester
Pamela Hester
This is the only company in the entire Bay Area that I will trust with my fine Persian, Belgian or Indian Wool Carpets.
Response from business owner
Thank you for the review Mrs. Hester
via Google
Diane Panos
Diane Panos
My rugs were just delivered after having them cleaned for the first time. When they rolled them out, I thought they were brand new!! I had been given these rugs used, so had no idea what they would look like after cleaned I'm in awe!! They… read more
via Facebook
Erin Sabey
Erin Sabey
East Bay Oriental Rug Cleaning did a fabulous job cleaning our wool area rug! It looks brand new. They were great to work with too. Highly recommend!!
via Facebook
Nickolas G
Nickolas G
The best in the East Bay!
Response from business owner
Thank you for the review Nickolas.
via Google
Dianne Scheck
Dianne Scheck
Outstanding company and owner is delightful! A red wine stain on a white rug is challenging but they did a beautiful job! Owner is professional and friendly! I can’t believe 2 guys run the business! Highly recommend!
Response from business owner
Thank you for the great review.
via Google
Jennifer Der
Jennifer Der
Cleaned six area rugs for me. Arrived promptly, very friendly; I’m impressed by their service.
via Google
Shanelle Malnar
Shanelle Malnar
Amazing service! Highly recommend using them.
Response from business owner
Thank you for the nice Shanelle.
via Google
truth2lies
truth2lies
Hats off to the people in the world who care about the service they provide.Eric is a hands-on owner who is passionate about his company's reputation.I have had Eric clean my valuable carpets on three occasions.You will find him to be … read more
Response from business owner
Thank you for the review
via Google
Sue Hughes Taigen
Sue Hughes Taigen
East Bay Oriental Rug Cleaning is amazing!! We were told by numerous rug cleaners that it would be impossible to clean our rug from Restoration Hardware since it was made of Viscose. We really thought we would just have to throw is away … read more
via Facebook
Donna Gebers
Donna Gebers
Eric and Juan were absolutely fantastic! This was the best area rug cleaning experience we have ever had (we have tried all the large companies) They knew everything about the rug types that we had and they literally came back looking … read more
Response from business owner
Thank you for the review Mrs. Gebers.
via Google
Rita Hargrave
Rita Hargrave
Prompt, professional and helpful.
Response from business owner
Thank you for the great review
via Google
Douglas Spear
Douglas Spear
Excellent service, fair prices. We use them every time
via Google
Heather Hiles
Heather Hiles
They are so considerate and professional and efficient.
Response from business owner
Thank you for the review Heather.
via Google
Valérie Fett-Harry
Valérie Fett-Harry
The quality of the rug repair is outstanding. Customer service is excellent. My rug looked as good as the day I bought the rug. East Bay Oriental Rugs will be the only service I’ll use for my rugs. Thank you!
Response from business owner
Thank you for the review Valerie
via Google
Lisa Martin
Lisa Martin
Had an area rug picked up and cleaned. Incredible service! Super fast response, great price and the rug looks amazing! Thank you!
Response from business owner
Thank you for the review Mrs. Martin
via Google
Aleisha Allen
Aleisha Allen
My family owns quite a few wool rugs. Over the years they have of course gotten dirty, but we’ve never had a great experience with cleaning. All of that just changed.East Bay Oriental Rug Cleaning is a fantastic company! From beginning to… read more
Response from business owner
Thank you the review Aleisha, happy new year.
via Google
G & K Nelson
G & K Nelson
They did a great job cleaning 6 orientals and repairing one. They were very pleasant to work with and were an excellent value.
Response from business owner
Thank you Karen & Gary for the review.
via Google
Elizabeth lent
Elizabeth lent
Awesome service. Very friendly and helpful. They picked up and dropped off my area rug!
Response from business owner
Thank you for the review
via Google
Jackie D
Jackie D
These are the pros.
Response from business owner
Thank you Jackie
via Google
Jen D.
Jen D.
This is an excellent company and their work is superb. They washed, repaired and restored two of our oriental rugs and cut us two new carpet pads. One carpet is a room-sized, quite large, modern Turkish carpet which had pet stains. It now … read more
Response from business owner
Thank you for the review Jennifer.
via Google
Carrie Knudtsen
Carrie Knudtsen
Responsive, polite and actually got our rug clean!!
Response from business owner
Thank you for the review Carrie.
via Google
Carrie Knudtsen
Carrie Knudtsen
Responsive, polite and actually got our couch clean!!
via Google
Melanie Ladra
Melanie Ladra
It’s the only company that I use. They do an amazing job at cleaning my rugs. I have a cat that loves to vomit on my hand loomed rugs. They are the only company that can get the vomit stains out even on my hand cut Chinese cream rug. I … read more
via Google
Linda Carroll
Linda Carroll
I couldn’t be more satisfied with the quality of the work. My oriental area rugs look brand new!! Everyone was very professional and easy to work with. So happy that they picked up and delivered the rugs. It was a great experience and I … read more
Response from business owner
Thank you for the great review.
via Google
Kimberly Meredith
Kimberly Meredith
I HIGHLY recommend!!!!!
Response from business owner
Thank you for the review Kimberly.
via Google
THERESA M
THERESA M
You guys are awesome! Rugs are beautiful!! I will be a repeat customer😃
Laura Schofield
Laura Schofield
Very professional. Great job on our rug.
Response from business owner
Thank you for the review Laura.
via Google
FRANKIE W
FRANKIE W
We had a very good experience and the rug looks great
Chris Middleton
Chris Middleton
This company is AWESOME!!! Came and picked up my 9X12 carpet. When they brought it back, they helped me move my furniture back. Very friendly and professional.Will definitely be using them again, and have already referred them to my … read more
Response from business owner
Thank you for the review Mrs. Middleton
via Google
Jerry Mitchell
Jerry Mitchell
East Bay did a great job cleaning and repairing an antique Turkish wool carpet. The price and quality were first rate.
Response from business owner
Thank you for the review Jerry.
via Google
Judy Grabenstein
Judy Grabenstein
Picked up and delivered when they said they would. My rug looks like new. Great job!
via Facebook
Linda Lei
Linda Lei
Excellent service. Good communication. Very satisfied.
Response from business owner
Thank you for the review Linda.
via Google
F Gisler
F Gisler
I’m only reviewing the pick up and delivery of our area rug. We’re currently remodeling so we haven’t actually unrolled and laid out the cleaned rug. But I do want to say that EB Oriental Rug Cleaners were prompt in picking the rug up and … read more
via Google
L Purcell
L Purcell
Very professional and responsive. They cleaned our 30-yr old wool rug which had pet stains, traffic stains, backing edge tape dried out, and small patch of missing fibers. They matched the missing fibers and repaired beautifully. The rug … read more
Response from business owner
Thank you for the review.Makes me very happy to know that you’re completely satisfied with your our work.Have a nice weekend.
via Google
Thomas Beatty
Thomas Beatty
So many businesses are not timely and polite anymore. This company is....I recommend them
Response from business owner
Thank you for the review and thank you for your business Mr. Beatty.
via Google
Mark Kulawik
Mark Kulawik
I am so happy with how fresh my rugs look now. And the whole transaction was handled so simply and efficiently. Very pleased!
via Google
Lynn (vulpes13)
Lynn (vulpes13)
They were really responsive, especially for the crazy pandemic situation. I took my 30 year old wool rug, that I have never had professionally cleaned, to them after my elderly dog had a major accident on it and then it got put out on the … read more
via Google
Dru Haines
Dru Haines
They did a great job with friendly helpful service
via Google
Ann I
Ann I
Second time I’ve had rugs cleaned here and I continue to be impressed at their professionalism and the results. Fast and friendly
via Google
Joyce Mirabito
Joyce Mirabito
First, Eric is an absolute pleasure with whom to do business. He is friendly, professional, and passionate about his service. Second, this is the second time his company has handled the cleaning of our Turkish rugs, which are high in … read more
Response from business owner
Thank you for the review Mrs. Mirabito.
via Google
Ian Darlington
Ian Darlington
Friendly, helpful, and honest. Needed a little rug repair and they set clear expectations for how long it would take. Fair price for the work.
Response from business owner
Ian, thank you for the review.
via Google
Michelle Artis
Michelle Artis
I’ve used them many times over the years. Very professional. My rug comes back, clean, dry and looking new. Wouldn’t use anyone else.
Response from business owner
Michelle, thank you very much for your business
via Google
David Jordan
David Jordan
If you have any quality rug that needs cleaning, fixing, or restoration please feel comfortable about using this company. My wife and I are very fussy about our rugs and they exceeded our expectations !David J.
via Google
Suzanne Moullen
Suzanne Moullen
This company really delivers. They were responsive, helpful, and extremely professional. We needed our area rugs cleaned and repaired and returned to us before we moved and they were able to get the job done in a relatively short period of … read more
via Google
Bill Wadsworth
Bill Wadsworth
We had a nice area rug with the fringe worn off in places at both ends. They did a great job adding new fringe and cleaning it after a number of years of it being stored in the garage. Very friendly and personable owner. Not the least … read more
via Google