Reviews
From 277 reviews
Eric and East Bay Oriental Cleaning did such a wonderful job on cleaning two of my area rugs. He examined the rugs, one was silk and the other wool. Both came back looking refreshed and new. Eric kept in touch throughout the process even … read more
Eric and his team did a wonderful job of repairing, cleaning and storing our large Heriz Persian rug. They very closely matched the color, texture, and pattern where the repairs were needed, then they cleaned it beautifully and stored it … read more
I am totally impressed with East Bay Oriental Rug Cleaners…..my antique Kashan rug needed a well derived cleaning from dog accidents and also the fringe on one end needed repair. We cannot give enough praise for their work and the respect … read more
East Bay Oriental Rug Cleaning is the only company I use. They are professional and I never have to worry about their service or increasing the price of the service once they arrive. They are honest and efficient. Glad there are still … read more
The company came and picked and delivered two small area rugs that need cleaning. They did a very nice job on the rugs. The only reason the rating isn’t five stars is I had to call and get the status on the rugs after their allotted time … read more
We are extremely pleased with the results of cleaning our 5 oriental rugs. They look wonderful and are very clean. Enrique and his assistant wete on time both for pick up and delivery and were very courteous and personable. The cost was … read more
After finding this company on the Internet, their response to my inquiry was very prompt and they gave me an estimate of the cost immediately. Once the two rugs were returned they were once again beautiful in color and very vibrant. I would… read more
We are in Solano County and were thrilled that Eric would drive out to pick up our Oriental Rugs for cleaning. His and Beau’s service was excellent, friendly and as promised. The rugs were returned in fabulous state : clean, bright, and … read more
We had an outstanding experience with East Bay Oriental Rug Cleaning. They did an excellent job cleaning our Persian rugs — the colors look vibrant again and the rugs feel fresh and beautifully restored. Their attention to detail and care … read more
On my initial call to East Bay Oriental Rug Cleaning, I was asked for the dimension of my area rugs that I wanted clean. When I called back with that information, I was given an estimate which I felt was quite reasonable since the cost … read more
I wish I found Eric and his team years ago! He is joyful and polite. He and his team did excellent cleaning my hand knotted Persian rugs and runners. White glove service from beginning to deliver. Also very mindful of the placements. Thank … read more
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This team did a great job. From the minute they collected my rug and retuned it was a fantastic experience.Quality 👍— My rug is light color. This dirty rug showed every stain possible. I wasn’t sure if they could make it like it was in … read more
This company far exceeded my expectations.My expensive rugs came back looking brand new. The owner was very knowledgeable about types of rugs; very courteous and was a pleasure doing business with. If I could give more than 5 stars I would… read more
Extremely polite. For the amount it cost for one large and one small rug they provided pick up and delivery service. Pick up was as scheduled and return was ahead of the promised date. Cleaning was effective. The rug colors were fully … read more
Hats off to the people in the world who care about the service they provide.Eric is a hands-on owner who is passionate about his company's reputation.I have had Eric clean my valuable carpets on three occasions.You will find him to be … read more
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I got a wonderful deal on a wool rug because it had been the showroom model. Needless to say, it was dirty. East Bay Rug Cleaning picked it up, made it fresh and just like new, then brought it back.The two people we met – Eric and Beau – … read more
When my husband and I took a vacation to the Mediterranean last year, we fell in love with a Turkish rug and decided to invest and buy this beautiful rug. We had it out for less than a week and our cat thought it was a huge pee pad and we … read more
I had two area rugs that were in need of cleaning. One was a braided wool rug that had several tears between the braids. My regular carpet cleaner, Diablo Valley Carpet Care, recommended East Bay Oriental Rug Cleaning for the job. I … read more
These guys are the best! My aunt gave me an 100-year-old Chinese rug, so I got it cleaned. Eric and his team picked it up, and brought it back so much brighter and bluer! They'll arrange it under whatever furniture you have, and were the … read more
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Excellent and prompt service. 4 oriental rugs came back earlier than promised, clean, dry and soft. Full service pickup (will roll rugs) and delivery (align rugs under furniture as needed). Highly recommend for their efficiency and … read more
I sent out , and they picked up, 4 rugs. 2 oriental rugs that had not been cleaned in 19 years, and 2 smaller throw rugs.Pickup was great, with communication of ETA. And 2 weeks later the rugs were delivered and placed in my home. They did… read more
Definitely five star results and five star service! Our beige wool and silk rug came back super clean, like it was new again. No more dog pee stain, no more light vs dark where it was stepped on. The owner Eric was great – super friendly … read more
Absolutely the best. They know their rugs! Worked with Eric and he was great – on time and went above and beyond. They came back a second time at no charge to fix the fringe that we hadn't noticed was loose. They cleaned, sanitized and … read more
Our (Karastan) 9 by 12 rug was rolled up with care and taken for cleaning. They also rolled up the rug pad & put it in another room for us, since we were going to have some work done on the floor while the rug was out.When the rug was … read more
We recently had our rugs cleaned by East Bay Oriental Co and we couldn't be happier with the results! They were responsive, professional, and took the time to answer all my questions. We're amazed at how vibrant our rugs looked afterward. … read more
Fantastic oriental rug cleaning. Came out looking like new. Even a hand tied old faded Afghan rug came out much better than I’d ever have expected. Pickup and delivery very easy. The owner knew the make of the hand tied rugs instantly. Will… read more
So impressed with this company! From the moment they arrived, they were so professional. Identical black polo shirts, khaki pants even identical black shoes. Removed their shoes every time they came in. They were clear on the estimate and … read more
Nice folks who run the kind of business it’s a pleasure to work with: they arrive when they’re scheduled; work efficiently and professionally and return the rug looking great. They do all the work: removing, cleaning and replacing the rug; … read more
Great communication, friendly every time, and wow did they do an amazing job! I had seven hand-knotted rugs cleaned, including one with a terrible stain on one corner from a leak at my previous home and every single rug came back looking … read more
I can’t say enough good things about East Bay Oriental Rug Cleaning! I recently inherited a hand needlepointed rug that my great grandfather made, and I was SO nervous about having anyone clean it and risk ruining it. After calling a bunch … read more
I have had the best experience with this company for several years now. They are always prompt, efficient and responsive to all my needs. They even cleaned one rug a second time for free because I questioned the appearance of one area. … read more
East Bay Oriental Rug Cleaning has picked up, cleaned and returned several of my area rugs several times over the past 10 years. Some of my rugs are at least 45 years old, and cleaning them professionally helps prolong their useful life. … read more
With meticulous detail, Eric and team carefully manage the cleaning of my costly wool area rugs and bring them back with brightness and cleanliness as if they were new! I call them and they come and pick them up in my home and return them. … read more
I got an area rug cleaned last week and these guys did an amazing job. Not only did the rug look like new, but the price was reasonable and pick up and delivery went perfectly. They were highly communicative throughout the process and I … read more
Quick response, fair pricing and amazing results. One of the rugs I had cleaned had belonged to my grandmother and was easily 100 years old. We had not treated it kindly over the years. I was amazed at how vibrant the colors were when they … read more
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We have now had six rugs, from large to small, cleaned, and purchased several new rug pads. Both the work and service have been outstanding: fair prices, surprisingly quick, clear communications and friendly service. With the last rug pad… read more
East Bay Oriental Rug Cleaning cleaned my light colored rug that had some pretty bad traffic pattern grime.I originally thought the cleaning fee was high but they were absolutely worth it. First, my rug looks like it’s new! Also, the … read more
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Thank you for the great review Mrs. Fondacabe
Very pleased with this company, their work ethic, professionalism, beautifully cleaned oriental and wool rugs and personable service. They were able to flatten a runner that would not lay flat and provided me with a new runner pad because … read more
What an outstanding company! They came when they said they were coming they were prompt and returning my vintage Turkish carpets and they looked absolutely amazing! In addition to that, they even laid them back down for me which meant … read more
I have used this company twice for a total of 5 rugs cleaned in the last 3 years.Aaron has always been friendly, prompt, honest and respectful.I am thankful for this business. Many people don't know how to clean handmade rugs but I've … read more
These guys are amazing! We’ve had a couple area rugs cleaned by them- most recently a red wine spill on our white wool rug. We can’t even see where the wine stain was. They do wonders on polyester and wool alike. Not only do they do a … read more
Wonderful job! Had a dog “accident “ on a very expensive rug that I thought could not be rescued. They cleaned and deodorized it and reinstalled it under the dining table and it looks like new. I was so impressed I’ve given them 4 fabric … read more
I recently had 3 area rugs cleaned. They were delivered and Beau and Juan set them down after moving some furniture. They noticed that a rug pad was too large so they trimmed it. The stains on one rug (2 years old) is completely gone. I … read more

