From 163 reviews
We had a wonderful experience with East Bay Oriental Carpet Cleaning. They were thoughtful and took time to educate us as to the value of our carpets. They appreciated that this is a huge expense and that we should get what we can afford at… read more
Lupe cleaned my carpet yesterday. He arrived on time and was friendly and professional. The carpet looks great! I would highly recommend Lupe!
Thank you again! The rug looks and smells great!....
We had a disastrous situation involving our puppy and an new oriental rug. They came promptly and picked up the rug, returned good as new. Added a new, waterproof rug pad and a coating to protect from stains and sun. Put rug and furniture … read more
I was so impressed with the service and quality of this company. They arrived on time to pick the rug up and returned the rug about 10 days later in perfect condition. They unrolled it and put it back in place. It was such a pleasure … read more
Great experience. Wonderful company to work with! Pick up and delivery was on time, rugs turned out beautifully, they're really knowledgeable about about rugs from all areas of thel world. Would definitely use them again and recommend them … read more
What an outstanding company! They came when they said they were coming they were prompt and returning my vintage Turkish carpets and they looked absolutely amazing! In addition to that, they even laid them back down for me which meant … read more
The entire experience was positive. From requesting a quote by text and receiving a prompt reply, to the friendliness and professionalism when Eric picked up the rug…to when we communicated about the delivery upon it’s return…everything was… read more
Expert work at a reasonable price. They cleaned 3 high quality rugs that were soiled by pets and general daily use (one rug was a room size latch hook rug that is 90 years old). Not only do the rugs look new, they were able to remove the … read more
My 50 year old Oriental rug was badly stained when my dog started having accidents on it. Not only did East Bay Oriental Rug Cleaning get those bright yellow stains out, they even got out the black speckles from our childhood! Their … read more
This is the second time I have used EB Oriental Rug Cleaning. They are very professional. Both times I have been very happy with the end result. The first time they repaired one end of the rug where the stitching had started to unravel as … read more
This team is fantastic! They picked up my rugs from my home. They were on time and very professional. When they returned the rugs, the rugs looked like new. One had a large stain on it it was gone after the cleaning. In addition, they went… read more
I have used this company twice. Both times I have been very happy with the service.They respond to messages promptly, they are knowledgeable, polite, friendly, and very professional. The large area rug I had cleaned is over 20 years old, … read more
My rugs were just delivered after having them cleaned for the first time. When they rolled them out, I thought they were brand new!! I had been given these rugs used, so had no idea what they would look like after cleaned I'm in awe!! They… read more
Hats off to the people in the world who care about the service they provide.Eric is a hands-on owner who is passionate about his company's reputation.I have had Eric clean my valuable carpets on three occasions.You will find him to be … read more
Thank you for the review
East Bay Oriental Rug Cleaning is amazing!! We were told by numerous rug cleaners that it would be impossible to clean our rug from Restoration Hardware since it was made of Viscose. We really thought we would just have to throw is away … read more
Eric and Juan were absolutely fantastic! This was the best area rug cleaning experience we have ever had (we have tried all the large companies) They knew everything about the rug types that we had and they literally came back looking … read more
Thank you for the review Mrs. Gebers.
My family owns quite a few wool rugs. Over the years they have of course gotten dirty, but we’ve never had a great experience with cleaning. All of that just changed.East Bay Oriental Rug Cleaning is a fantastic company! From beginning to… read more
Thank you the review Aleisha, happy new year.
This is an excellent company and their work is superb. They washed, repaired and restored two of our oriental rugs and cut us two new carpet pads. One carpet is a room-sized, quite large, modern Turkish carpet which had pet stains. It now … read more
Thank you for the review Jennifer.
It’s the only company that I use. They do an amazing job at cleaning my rugs. I have a cat that loves to vomit on my hand loomed rugs. They are the only company that can get the vomit stains out even on my hand cut Chinese cream rug. I … read more
I couldn’t be more satisfied with the quality of the work. My oriental area rugs look brand new!! Everyone was very professional and easy to work with. So happy that they picked up and delivered the rugs. It was a great experience and I … read more
Thank you for the great review.
You guys are awesome! Rugs are beautiful!! I will be a repeat customer😃
We had a very good experience and the rug looks great
This company is AWESOME!!! Came and picked up my 9X12 carpet. When they brought it back, they helped me move my furniture back. Very friendly and professional.Will definitely be using them again, and have already referred them to my … read more
Thank you for the review Mrs. Middleton
I’m only reviewing the pick up and delivery of our area rug. We’re currently remodeling so we haven’t actually unrolled and laid out the cleaned rug. But I do want to say that EB Oriental Rug Cleaners were prompt in picking the rug up and … read more
Very professional and responsive. They cleaned our 30-yr old wool rug which had pet stains, traffic stains, backing edge tape dried out, and small patch of missing fibers. They matched the missing fibers and repaired beautifully. The rug … read more
Thank you for the review.Makes me very happy to know that you’re completely satisfied with your our work.Have a nice weekend.
They were really responsive, especially for the crazy pandemic situation. I took my 30 year old wool rug, that I have never had professionally cleaned, to them after my elderly dog had a major accident on it and then it got put out on the … read more
First, Eric is an absolute pleasure with whom to do business. He is friendly, professional, and passionate about his service. Second, this is the second time his company has handled the cleaning of our Turkish rugs, which are high in … read more
Thank you for the review Mrs. Mirabito.
This company really delivers. They were responsive, helpful, and extremely professional. We needed our area rugs cleaned and repaired and returned to us before we moved and they were able to get the job done in a relatively short period of … read more
We had a nice area rug with the fringe worn off in places at both ends. They did a great job adding new fringe and cleaning it after a number of years of it being stored in the garage. Very friendly and personable owner. Not the least … read more
I discovered the East Bay Oriental Rug Cleaning about seven years ago and have been turning to them to clean and repair my new and antique rugs ever since. They are in knowledgeable about different kinds of area rugs and treat each piece … read more
Great service and excellent communication with Eric and his assistant.My two eleven-year old wool Kashmiri rugs look brand new, despite assorted spills, dirt, and dog accidents.Great small company!!! Thanks to Eric and team!!!
Thank you for the review. It was a pleasure to work with you.
You did a wonderful job. Our 25 year old rug looks new. You were timely, efficient and very nice . We appreciated what you did. Thank you so much
Set up an appointment for pickup easily and they were right on time. They handled my rugs carefully and returned them cleaned and treated.I can’t say enough about the care with which they treated my rugs and my house and furniture. They … read more
Fantastic service! They came when they said they would, picked up my 2 area rugs, cleaned them well, and returned them when they said they would be finished. My rugs look great! I highly recommend this company for rug cleaning. I’m very … read more
The rugs are killer, will bring three more over the holidays. Cheers
These guys were great! Professional, punctual and knowledgeable. They pick up and drop off and I had to move them so for a few hundred dollars, I had dirty, soiled rugs picked up from my old location and pristine ones delivered to my new … read more
For both pick up and delivery they were on time. They moved the very heavy furniture and carefully placed it all, treating it like their own. In particular they measured and marked the coffee table location as it had taken a lot to get it… read more
...excellent service and reasonably priced. The rug looks beautiful.
I just got my Turkish Anatolia back, and it's beautiful. This is the second hand-woven Turkish carpet they have cleaned for me, and I'm extremely happy with the service. Pick up and drop off service is on time, very friendly.
Patty thank you very much for the review have a great day thank you For your business