Pick-up and Delivery
Do you provide a pick-up and delivery service?
Yes! East Bay provides FREE pick-up and delivery services to all of our customers by appointment. A small fee may apply in the case of heavy furniture moving or oversized rugs.
Pick-up and delivery appointments are scheduled during our regular working hours:
Monday – Friday, 8:30 am – 4:30 pm
Saturday, 8:00 am – 12:00 pm
Contact-free pick-up and delivery options are available by request.
We accept MasterCard, Visa, Discover, checks, and cash.
White Knots and Rug Sprouting
White knots, often dubbed as “foundation knots,” are tiny white speckles that may...
Rug Appraisals
My insurance company wants me to update the contents coverage of my policy. Can you appraise my...
Rug Storage
Once my area rugs have been cleaned, how long can I store them with your company? We typically...
Bleeding Colors
I tried to spot clean an area of my rug where the dog had an accident and the colors bled. Is this...
Moth Damage
I think my rug might have moths eating it. What can I do to get rid of them? Call us to come...
Rug Pad
Do you recommend using a rug pad under my area rug? Definitely. A good rug pad helps extend the...
Pet Accidents
My dog has had a couple of accidents on an area rug in my home and I just can’t seem to get rid of...
Rug Repairs
My dog chewed a corner of my Oriental rug? Is this something you can repair? Absolutely! We have...
Fiber Protector
What does a fiber protector do? In general, fiber protectors create a barrier between the...